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“Amazing hotel with great service” 5 of 5 bubbles
Review of Inkaterra La Casona

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Inkaterra La Casona
Ranked #2 of 162 Hotels in Cusco
Certificate of Excellence
Rockville, MD
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing hotel with great service”
5 of 5 bubbles Reviewed November 23, 2012

We arrived after staying at Inkaterra Machu Pueblo Hotel - which we hated for it's poor service -- so we were a bit worried. But that quickly faded as we arrived and the front desk manager gave us a tour of this tiny, exclusive but immaculately beautiful hotel. He led us to our suite - our bathroom was as big as the bedroom. It was absolutely wonderful. He helped me to make a reservation at one of the best restaurants in town -- and last minute. He also helped me get into contact with a friend staying at another hotel who was to have dinner with us. The breakfast was delicious and the bed super comfy. Overall a very good experience and a value.

Room Tip: All should be great and private.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank car001RockvilleMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
    382
    31
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

Really wonderful hotel. I can't add much more than has already been written except to say it's by far the best
place to eat in town. Very romantic atmosphere. We had drinks one night in the living area and they were
so accommodating to light a fire in the fireplace at our request. We also had fires in our room fireplaces every night. The food was so great we got brave and ordered the roasted guinea pig one night and it was the best surprise ever. Fantastic! Highly recommend this hotel.

Room Tip: Can be noisy in Cuzco. I always take good earplugs when I travel. Upper floor may be quieter.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelerone108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed November 15, 2012

A beautiful and comfortable hotel, with excellent service. We greatly enjoyed our three nights there, loved our colonial style spacious room looking out onto the courtyard, and found the location was great as a base for exploring Cusco.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

Of the five hotels stayed in on our trip, this hotel - a converted mansion built in the 1500’s was my absolute favourite. It was once lived in by Simon Bolivar and entered by a large wooden door in an otherwise featureless wall. As the door was usually closed (I liked the idea of having to knock), you could walk past it on your way to the pre-columbian art museum and not notice it was there. Once within the walls, It felt very private and very luxurious. The rooms, with beautifully carved doors, built around a courtyard which felt like a cloister, were spacious with high whitewashed ceilings, wonderful antique furniture added to the historic atmosphere, but there was every modern convenience you could wish for.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Norvins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich Suffolk
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

Having read all the reports about La Casona we were not disappointed when we entered through the massive wooden doors.The interior of the hotel oozes quality from the furnishings to the courtyard.On arrival you are welcomed with a drink and check in is quick and easy.We were then taken to our room which opened onto the internal courtyard.The room itself was spotlessly clean whilst the bathroom area was just as big with a massive bath and individual shower area and seperate toilet,and there were enough towels to dry every part of your body!!Room had satellite TV and I pod dock and if you were feeling romantic you could light the candles and have the fire lit.The hot water bottles in your bed were a thoughtful gesture.Breakfasts were excellent with everything that you could wish for,whilst the staff were efficient and attentive.The hotel is situated just 10 mins from the main square and 15 mins[uphill] to San Blas.Really enjoyed our stay here and would definitely recommend.It is not cheap BUT you definitely get the works!! here.The heavy main doors are shut all the time and to enter you feel like 'black rod' knocking to enter.!!

Room Tip: Ground floor room/suite around the courtyard.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank djlit47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 3, 2012 via mobile

Our first hotel in Peru as part of a holiday in South America this year. The hotel was simply beautiful but almost hidden behind its understated entrance. Cusco had plenty of tourists bustling around but the area around the hotel was quieter and, once inside it was wonderfully restful. The house has been renovated to a high standard and with lots of sensitivity to its colonial roots. A warm welcome with cool towels and refreshing drinks in a super-comfortable lounge. Like most of my favourite hotels, Inkaterra La Casona is not huge so I guess early booking is likely to be advisable. It felt like staying in a private residence. The staff were quietly attentive and always helpful. We stayed here both before and after visiting the Sacred Valley and Machu Picchu. In our first stay we had a room on the upper floor and on our second stay, on the ground floor. Both rooms were extremely comfortable and finished to a high standard. The evenings were cool and we were offered hot waterbottles and log fires in the rooms. The rooms were in no way cold, however and we just accepted the coziness of hot waterbottles. Rooms had fresh fruit and a complimentary soft-drink mini bar with chocolate. Wifi worked fine throughout our stay. On balance, we preferred the upper room, we had one with windows to the plaza and side street and appreciated the double aspect. The ground floor room only had window onto inner courtyard and so relied mainly on artifical light. The ground floor room did, though, have a spectacular bathroom with an almost altar-like bath. Both rooms had both bath and shower, sparkling clean and modern. The altitude depressed our appetite so for most of our evening meals we simply had soup and salads in our rooms. Even this, though, was high quality without being pretentious. Breakfasts, too, were splendid with a small, constantly replenished buffet with cold meats, pastries and cheeses as well as cereals and fruit. Eggs, bacon, toast and quinoa pancakes were cooked to order. I particularly recommend the pancakes, served with syrup and a single sliced strawberry. Coffee was excellent, served in a caffetiere at each table -perfect for me. It was clear that someone really cared about the food preparation. On our final evening we ate in the dining area at the hotel. The service was a little slow, a group arrived at about the same time and I think the kitchen struggled with that large group (who waited longer than we did). We were on holiday and staying at the hotel, though, so we weren't too bothered. When the food arrived, it was worth all the wait. Both the empanadas, which had clearly been freshly prepared and the brazil-nut coated fish live on in the memory. Really good food, some of the very best in our whole holiday; good enough for me to recommend visiting the hotel for even if you aren't staying. If I revisit Cusco again, I'll do everything I can to try and stay and Inkaterra La Casona again; I have no hesitation in recommending it. World class and everything I look for in a hotel.

Stayed October 2012, traveled as a couple
Helpful?
Thank DrBobUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vietnam
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

lovely hotel in a great location, a quiet plaza in San Blas. Staying at la Casona is like staying at a wealthy friends house.
The door is opened before you can raise your hand to knock, and once inside the inner courtyard all is quiet comfy elegance.
Excellent staff, Harold the door-man repaired by battered suitcase, Mirabel gave us great restaurant recommendations, and for breakfast you should try Russells fantastic pancakes.
The rooms have top quality ammenities, super soft bed-linen and huge bathrooms.
Don't worry about noise, the hotels has installed glass doors over the wooden ones so all the rooms are peaceful.
Save some money and book a plaza suite. We stayed in both style rooms and there is very little difference.

Room Tip: choose a plaza suite
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank a_broadabroadVietnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inkaterra La Casona

Property: Inkaterra La Casona
Address: Plaza Nazarenas 113, Cusco 00000, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cusco
#5 Romantic Hotel in Cusco
#8 Family Hotel in Cusco
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Inkaterra La Casona 4*
Number of rooms: 11
Official Description (provided by the hotel):
First Relais & Châteaux property in Peru, an exquisite 16th century colonial manor, located just steps away from the picturesque main square. Once occupied by the conquistadors of Peru, it is now an exclusive boutique hotel that has been carefully restored to retain its historical heritage and décor. With suites set around a Spanish courtyard, the manor offers sober elegance without sacrificing authenticity. ... more   less 
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Also Known As:
Inkaterra La Casona Cusco

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