This is a true gem. The location is perfect meaning you can easily walk around this beautiful city. From the moment you knock on the door the staff greet you with smiles and without being intrusive are friendly and extremely helpful. One feels like a privileged house guest as all the rooms are furnished with antiques, comfortable sofas, flowers and books galore. Each of the 11 rooms is unique with huge comfortable beds, power showers and free standing baths. Turn down service here includes hot water bottles. I can't praise the staff too much. We had 4 fantastic days here.