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“Clean, comfortable, friendly”

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Hotel de la Villa Hermoza
Ranked #148 of 172 Hotels in Cusco
Reviewed May 19, 2011

Staff was extremely helpful and are fluent in English. Rooms although not spacious were clean, comfortable and have bathrooms. Heaters are available in each room to take the chill off the cool nights. Location: 15 minute walk from the main square - Plaza d'Armas - up the safe, but busy Avenida el Sol. Breakfasts included were excellent.

  • Stayed: May 2011, traveled on business
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Thank JGedir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 18 of 96 reviews

Reviewed June 26, 2009

Cleanliness- The hotel is pretty clean. Unlike the hotel we stayed at in Lima, there weren't spots on the beds and everything was "ok" for a 3 star hotel.

Service- The service was sometimes perfect and sometimes bad. We actually had to change rooms due to the hotel staff being unable to repair a toilet that was broken in our room...and they left the shower on in our room which flooded it. On the other hand, the bellboy immediately helped us change rooms with our luggage easily and fast. Also, when I went on their Free Internet Computer, the night shift guy at the desk let me do it for free even though I was supposed to pay 3 soles since I went over the 15 minute-free limit, which was very nice :)

Location- Compared to other Cusco hotels, this is far away from the main square, although its only a 10-15 minute walk with plenty of pickpockets on the road. There are some good stores to buy water and eat across the street though, and plus its right next to the Cusco Artisan Market where you can buy cheap Peruvian gifts and souvenirs such as clothes :)

Value- Everything is pretty nice in the hotel, although I think the rates might be a bit too expensive due to what I discuss below.

Rooms- Everything's nice in the rooms, although they are a bit cramped and weirdly designed in shape. In the 2nd room we stayed there, the lighting was really bad and dark. But the biggest problem with the rooms is that you freeze at night there since there is no Central Heating System. They give you this small portable heater but it takes forever (like a day) to even start heating the room since its so small and they unplug it everytime they do room service...which sucks. At night in Cusco, especially in the summer (their winter) it is cold and so the rooms are also very cold. Even though they give you beds with like 3 layers of sheets and 2 alpaca/llama/synthetic thick blankets, you still freeze in bed because the sheets are so cold. So what we had to do is put our pajamas on the heater so that our clothes would be very hot to battle the coldness, and it did work :)

  • Stayed: June 2009, traveled on business
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Thank WolfClawStudios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2009

Don't bother with this hotel - there are much better places to stay for the same price much nearer the centre of Cusco. We also had terrible service there.

We were booked in for several nights both before and after the Inca Trail and on our return, the hotel had given our room to a big booking from Condor. We had to fight for a room and the first one they offered us was already occupied. We then had to change rooms each night.

Rooms were poorly fitted out and half of them have windows that open onto the central atrium so all you get a view of is someone else opposite.

Again, in case you've not worked it out already - don't stay here.

  • Stayed: April 2009, traveled as a couple
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Thank Stevo789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2017
Google Translation

  • Stayed: October 2017, traveled on business
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Thank VGQA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2017
Google Translation

Room Tip: habitación hacia adentro del hotel es recomendable.
See more room tips
  • Stayed: October 2017, traveled on business
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Thank salvadormantilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2016
Google Translation

  • Stayed: November 2016, traveled solo
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1  Thank PattyGD10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaHermoza, Director de Relaciones con Clientes at Hotel de la Villa Hermoza, responded to this reviewResponded November 24, 2016
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Reviewed November 3, 2016
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  • Stayed: October 2016, traveled with family
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    • Service
1  Thank Genesis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de la Villa Hermoza

Address: Av. Pardo No 1041-1079, Cusco 084, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #148 of 172 Hotels in Cusco
Price Range: $54 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel de la Villa Hermoza 3*
Number of rooms: 83
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