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“Hiram Bingham Train overrated” 3 of 5 bubbles
Review of Belmond Hiram Bingham

Belmond Hiram Bingham
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$771.99*
and up
Hiram Bingham Luxury Train to Machu Picchu
Ranked #8 of 773 Tours in Cusco
Certificate of Excellence
Type: Rail Tours, Tours
More attraction details
Attraction details
Owner description: El Belmond Hiram Bingham es un lujoso y exclusivo tren unico en el Peru que cuenta con un servicio todo incluido en el que vivira un dia completo de experiencias inolvidables en su visita a Machu Picchu. - Elegido "Mejor Tren del Mundo" por los lectores de Conde Nast Traveller UK (2011). - Mencionado entre los 7 mejores trenes del mundo (Revista Conde Nast Traveller 2010). - El Belmond Hiram Bingham se encuentra entre las 10 rutas mas maravillosas del mundo (NBC).
Useful Information: Activities for older children
New York City, New York
Level Contributor
66 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Hiram Bingham Train overrated”
3 of 5 bubbles Reviewed March 23, 2014

We took the Hiram Bingham train from Machu Picchu to the Sacred Valley. It's a gilded age dining car with a nice set dinner with a couple of choices for entrees, but the food is nothing special. The train leaves at dark; so one doesn't have any view of the spectacular landscapes. And the $280 price is way too high. Instead, take an afternoon train, see the landscapes, and have dinner after you arrive. Also, if you stay at the Sanctuary Lodge in Machu Picchu and have to check out at 11 am, you are stuck with only a very crowded "day room" in which to stay until 4;30, when the bus to meet the Hiram Bingham train leaves for Agua Caliente. much better to leave earlier, as suggested above.

Visited March 2014
Helpful?
1 Thank Jacques1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruRail, Community Manager at Belmond Hiram Bingham, responded to this review, April 1, 2014
Dear Mr. / Mrs. Jacques1941,
Thank you for your preference with PeruRail and also for taking the time to share your experience aboard the Hiram Bingham train with the TripAdvisor community. Your comment is very important to us, we will make improvements on our operations. We are sorry we did not exceed your travel expectations. We appreciate your suggestions and we are always at your service.
Sincerely,
The Hiram Bingham Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Brasilia, DF
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“More transparency!”
4 of 5 bubbles Reviewed March 21, 2014

In general the service was very good in the Hiram Bingham train, but I would like to complain about one particular aspect: the lack of transparency in the advertisement. The advertisement mentions the existence of an observatory carriage with windows in the ceiling, but, at least in the day I have travelled, it was out of service. They did not mentioned anything about in the moment I bought the tickets, and I was informed this carriage was out of service for few days. It was disapointing for the kids, and unfair if you consider how expensive these tickets are!

Visited March 2014
Helpful?
1 Thank Aloisio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruRail, Community Manager at Belmond Hiram Bingham, responded to this review, April 1, 2014
Dear Mr. / Mrs. Aloisio G,
We would like to thank you for choosing PeruRail as your travel option and also for taking the time to share your experience aboard the Hiram Bingham train with the TripAdvisor community. We apologize for the inconvenience with the observatory car and we feel sorry that you have not received the email in advanced. We appreciate your feedback and we are always at your service for any further suggestions you may want to share with us.
Sincerely,
The Hiram Bingham Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinedale, Wyoming
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Fabulous train ride”
5 of 5 bubbles Reviewed March 19, 2014

We took the Hiram Bingham train to Machu Picchu and it was the highlight of our two week tour to Ecquador and Peru. The train is gorgeous and the views are spectacular. The staff was friendly and the musicans were great fun!

Visited March 2014
Helpful?
1 Thank BasilandNeska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruRail, Community Manager at Belmond Hiram Bingham, responded to this review, April 1, 2014
Dear Mrs. Martha P,
We are very happy to know that you had a wonderful adventure aboard the Hiram Bingham train and that you enjoyed the experience. Thank you for taking some of your precious time to share your feedback with the TripAdvisor community and also for traveling with us on this occasion. We hope to see you soon on another memorable adventure along the Peruvian Andes.
Best regards,
The Hiram Bingham Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“A must do for any railfan”
5 of 5 bubbles Reviewed March 19, 2014

being a railfan I could not wait to ride this train, and after riding several others throughout the United States, my expectations were high. The Hiram Bingham exceeded those expectations and the energy and attention to service were exceptional. I totally recommend this train ride for anyone who enjoys the finer things in life!

Visited March 2014
Helpful?
2 Thank dmunozii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruRail, Community Manager at Belmond Hiram Bingham, responded to this review, April 1, 2014
Dear Mr. / Mrs. dmunozii,
It is pleasure to receive your comments and we are glad to hear that you had a great experience aboard the Hiram Bingham train. We would like to thank you for your preference with PeruRail and for sharing your amazing journey with our community. We hope this will not be the last time to have you aboard our trains.
Best regards,
The Hiram Bingham Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, NY
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“great little train ride”
4 of 5 bubbles Reviewed March 16, 2014

love the train and the service, was like being back in the 1940s. Didn't like the fact that it was a set menu, there were somethings we didn't eat and seemed like a waste of food. The bar car was hopping, the musicians were awesome. would have liked the train to move alittle faster :-) but got some great pics.

Visited March 2014
Helpful?
2 Thank kc_Greenville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruRail, Community Manager at Belmond Hiram Bingham, responded to this review, March 24, 2014
Dear Mrs. kc_Greenville,
Thank you for traveling with us aboard the Hiram Bingham train and also for taking some of your precious time to share your feedback with our community. We are glad to hear that you had an enjoyable journey, but we would like to inform you that the trains are not allowed to go faster because we must follow some regulations and policies from the company that manages the railways in order to have a safe journey for all our passengers. We appreciate your recommendations and we hope to see you soon for another wonderful adventure.
Best regards,
The Hiram Bingham Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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