I booked Casona les Pleiades based on its excellent reviews on TripAdvisor, and its location close to Plaza de las Armas and Plazoleta de San Blas. Originally, all our nights in Cusco were supposed to be spent at Casona, but due to illness, we ended up spending additional nights at two other similarly-priced Cusco hotels as well, as Casona did not have space for us.
I wish we had been able to spend all of our Cusco nights at Casona les Pleiades.
Let me start with the only downside. The rooms at Casona were smaller than the rooms at our other Cusco hotels. Our first two nights were on the top story, which have sloping ceilings as they are just under the roof, and my 6'5" husband found it almost impossible to use the bathroom.
When we stayed on a lower floor for our third night, though, the ceiling height made the room much more comfortable. And the in-room amenities made up for the smaller size. TV, refrigerator, and space heater were all included in the room price, and there was ample storage space for clothing and guest items.
But the most memorable part of Casona les Pleiades, and what makes me wish we could've stayed there all 5 of our nights in Cusco, is the five-star service. Every single staff member was friendly and welcoming, and generally solicitous for our well-being. From the greeting to the farewell, all we had to do was ask and every need was met.
When I discovered a month before arrival that the Peru Tourism website wouldn't accept my credit card to buy Machu Picchu tickets, Philippe handled everything for me, purchasing the tickets and having them ready for us when we arrived. We were able to leave laundry and store bags for five days between stays, and everything was in our room waiting for us when we returned.
Even when my husband had to call a doctor at 1am (yes, I was rather sick), the staff helped with no hesitation, and the following day, I was cared for by the staff almost as well as I would have been by my own mother.
Thanks to the entire crew at Casona les Pleiades for the awesome service!
- Official Description (provided by the hotel):
- The hotel B&B "Casona Pleiades" is an intimate and charming private Bed and Breakfast, located in the historic artisans’ district of San Blas, three blocks from the Main Square, and within walking distance from Cusco’s main attractions, museums, restaurants and entertainment.Each room of our B&B features all modern comfort: private bathroom, cable TV, electric heater, safe deposit box, Wi-Fi internet connection and free internet access, orthopedic mattress, and down comforter.Services of laundry, tours and restaurants reservation, in-room massages, private taxi services, happy hour, complimentary airport pick-up on check-in day, etc. See you soon in CuscoThe Team at Casona Pleiades ... more less
- Reservation Options:
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- Also Known As:
- Casona Les Pleiades Hotel Cusco