Stayed here for 3 nights and wouldn't hesitate to recommend it. The staff is attentive and make for an enjoyable stay. The people at the front desk spoke English if that is a concern for you. The courtyard is glassed over which makes it a nice place to eat breakfast if you stay during the winter months like we did. The bathrooms were clean and the showers poured out hot water like there was no tomorrow. I also liked the location which was central but not too central. They have one computer with free internet access. There wasn't much of a wait for it while we were there. If you stay here you should, without a doubt, go to the church/Inca ruins right next door-unbelievable. I based this rating for people on a budget.