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“Excellent hotel, service and convenience”
Review of Hotel Torre Dorada

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Hotel Torre Dorada
Ranked #6 of 165 Hotels in Cusco
Certificate of Excellence
Brisbane
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent hotel, service and convenience”
Reviewed February 21, 2013

I would definitely recommend staying at this hotel. We stayed in February 2013 before and after our trekking and Macchu Picchu visit. The service was impeccable and more. The hotel is not right in the middle of town, which was one of the best aspects - it was quiet, in a safe residential neighbourhood and with a personalised transport service that was available extremely quickly - we never had a problem with it. The staff are incredibly helpful and professional. Nothing was too much trouble for them. The rooms were clean, comfortable and cosy. This was amazing value for money. Would definitely stay here again. Could not recommend more highly.

Stayed February 2013, traveled as a couple
Helpful?
3 Thank Lana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,464 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
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  • English first
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English first
Ottawa, ON
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 16, 2013

This is one of the best h otels we have ever stayed at. Not because of the decor or the amenities, but entirely because of the staff and owner. Outstanding.

My wife and I spent a couple of days in Cusco this January, and booked the first night at Torre Dorada. We were met at the airport and brought to the hotel, and greeted warmly. One's first moments at the hotel are an orientation, unusual for us, but Cusco is unusual. The staff helped us book our Machu Picchu entrance ticket, and even went to pick it up for us.

Shortly after our arrival, we met the owner, a lovely person, who recommended a wonderful little place (Heidi's) at which to enjoy a bit of soup and crepes.

The welcome orienation was actually very important, as we both encountered the "altitude sickness" in our first evening there.

The staff was extremely efficient, and a little oxygen brought us right back to normal. My thanks to the overnight staff.

Breakfast the next morning was perfect: light, fresh and with personal service.

As you will read in the description, this hotel is in a residential area, about 3km from the city center. But the staff is always happy to drive you into town, which gives you the best of both worlds: access to the bustle of the city center, and a quiet place to sleep.

Upon our return from the Sacred Valley, our second night in Cuzco was originally booked in another hotel. Since we had had to reduce our luggage for Machu Picchu, one bag stayed at this hotel and the owner offered to meet us with the bag upon our return and deliver us to the other hotel! We were so impressed that we stayed a second night and even gave up our deposit at the other hotel. And were equally pleased the second night.

Thank you to all at Torre Dorada

Room Tip: We asked for a room on the ground floor, and the staff seems happy to accomodate us.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PatBeirne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 29, 2013

We stayed at Hotel Torre Dorada for 6 nights. 4 at the beginning of the trip and 2 nights after visiting Machu Picchu. As other reviewers have mentioned, we were able to leave a bag at the hotel for the couple of days that we stayed in Ollyantantambo. The staff was incredible, the drivers picked us up and dropped us off as requested. The hotel secured us a driver and english speaking guide for 2 days of touring through the Sacred Valley. Our guide, Ubaldo, was knowledgable and friendly and he was an incredible tour guide. One of the drivers from the hotel even picked us up in Ollyantantambo and brought us back. It is too bad that there is not a Hotel Torre Dorada in other cities in the world, because if there were we would stay there again and again.

Room Tip: Due to previous reviews, we requested a room near the top of the hotel and that was a little quieter...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JuliePS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 15, 2013

Stayed here before & after trip to Machu Picchu. Service was excellent starting with the included airport pickup. Hotel has drivers available at all times to take you where ever you want to go & then wlll come & pick you up when you call. Hotel located in a quiet residential neighborhood & included breakfast was very good. Staff was very friendly & helpful.

Room Tip: Originally we stayed in Room 402 however outside the building is a house with 5 dogs that bark all n...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wateron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 14, 2013

We stayed here in December on the way to MP from PM. They picked us in the airport and we dropped our heavy bags and left to Ollanta. On the way, we used an atm and our card got stuck in it. Our driver arranged by this hotel called back the hotel for assistance. They were really helpful and called the atm's bank for us. They went out of the way to help us.
They also have a good breakfast with a nice view of the mountain.
Hello to Marco ! :)

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank travel3rCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Cerrito
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2013

We stayed here 4 nights. The room was clean and spacious with a very comfortable bed, an extra blanket and a heater. They pick you up and drop you off anywhere within the city for free. They helped us with the arrangements to visit Machu Picchu in a very short notice. Everyone is super friendly and make you feel like you are the most important guest. On our way back from Machu Picchu we were planning on getting a taxi from the train station back to the hotel because we didn't scheduled a pick up, but to our surprise when we got off the train the driver from the hotel was already at the station waiting for us.
Truly a great experience, we will definitely stay there again on our next visit.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 7, 2013 via mobile

Family of 3 stayed at this hotel for 4 consecutive nights then 1 a few days later after the Inca trail. We stayed in a 2 bedroom, 2 bathroom self contained apartment owned by the hotel which was a 2 minute walk to reception. The hotel staff did everything in their power to make our stay unforgettable. They have 24hour pickup service to/from the city which is great as the hotel is about a 15 minute drive from the main plaza - they even dropped us at supermarkets, post offices, airports etc. the breakfast was everything you needed, with chefs making fresh omelettes, scrambled etc, as well as fresh fruits, cereals, breads. Fast wifi, clean rooms, EXCEPTIONAL customer service!! Definitely recommend if you want to stay out of the hustle and bustle of the plaza!!

Stayed January 2013, traveled with family
Helpful?
2 Thank Molly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Torre Dorada

Property: Hotel Torre Dorada
Address: Calle Los Cipreses N-5 | Residencial Huancaro, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Cusco
#6 Romantic Hotel in Cusco
#8 Best Value Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Torre Dorada 3*
Number of rooms: 17
Official Description (provided by the hotel):
Located in a quiet Residential area 10 minutes away from Main Plaza, Personalized and medical attention, We give advice on where to eat and tours in general according to your preference and we help you with any kind of problem that may arise during your stay in Cusco, airline and bus reservations, etc. We are your "home away from home" we provide FREE transportation to the Plaza, airport and bus terminals. ... more   less 
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Also Known As:
Torre Dorada Hotel
Torre Dorada Cusco

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