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“Outstanding !!!” 5 of 5 bubbles
Review of Hotel Torre Dorada

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Hotel Torre Dorada
Ranked #6 of 162 Hotels in Cusco
Certificate of Excellence
New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Outstanding !!!”
5 of 5 bubbles Reviewed December 10, 2007

Over the last 30 years or so for business and pleasure I have stayed at many of the best hotels in the world...quite simply I have never experienced such outstanding customized service before.
Rafael. is by far the most considerate, knowledgeable and caring concierge I ever met...he took care of all our needs often before we realized we would have them...and every member of the staff was friendly and helpful...
This truly is a home away from home...we stayed there 10 days...much longer than planned..and spoiled ourselves...the place is immaculate and the free shuttle to Central was always available at our behest...
Thanks guys...we love you

  • Liked — Service
  • Stayed November 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank NewYorkHappyCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,420 reviews from our community

Traveler rating
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    135
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    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 2, 2007

Just got back from a wonderful vacation in South America, and staying at Torre Dorada was a great part of the trip. The staff really looked after me, recommending great places to eat and shop for alpaca goods, as well as booking tours of the surrounding area.
My room was spacious and had all the creature comforts of home, and the breakfast room at the top had a nice view of Cusco in the morning. Plus, Carina made great eggs and tamales!

The drivers will drop you off and pick you up near the town square every day you are in Cusco, so I enjoyed the best of the city without the noise at night. Stay here!

  • Liked — The great service.
  • Disliked — It was cold at night, but they have extra blankets or you could pay $5 extra for heating.
  • Stayed November 2007
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank CarpeDiemLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, Ca
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 27, 2007

If you stay anywhere else in Cusco, you will be doing yourself a disservice. We decided to stay here for our honeymoon after much research and let me tell you, it made our trip and honeymoon SO much better. This is the best hotel we have ever stayed in. No kidding.

It started when we got picked up from the airport. They were there waiting for us with a sign and a smile. When we arrived at the hotel, they opened the car door and welcomed us by name, with a smile. We met the receptionist, Rafael, and he was perfect. He greeted us with a smile and a hand shake and had everything ready for us. He asked us if he could help plan our stay, to make the most of our time. We listened as he outlined the local ruins and the best places to see and when to see them. He told us that he could, and did, arrange a private taxi for us. We had the same driver everytime we went sightseeing and he was great.

Rafael, Miss Peggy, Oscar, Danny and the rest of the staff are amazing.

They held out luggage when we went on the Inca Trail trek for 4 days, and when we returned our luggage was waiting for us in our room.

They recommended the best places to eat in town and while we were out seeing other things. No matter what we did or where we went, they were spot on in their recommendations.

We wanted to order in on a few occasions, instead of eating out, and they allowed us to use the closed dining room, instead of eating in our room, and they even helped set up the table.

The only negative thing about this hotel is the location, but it has no affect on your stay or anything because they will take you anywhere you want to go at anytime, and they pick you up. It's all included in your stay so there is no extra charge.

This place truely is amazing. We have never received hospitality or service that they provide, anywhere in the states or abroad.

They are very personable, warm, hospitable, professional, and made us feel like we were welcome and wanted.

Thank you to the entire staff for making our honeymoon one to remember and for allowing us the opportunity to stay at your wonderful hotel.

If we ever decide to return to Cusco, we will stay at the Torre Dorada and you should too. No question.

  • Liked — cleaniliness and service
  • Disliked — nothing it was perfect.
  • Stayed November 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank LAAfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 12, 2007

We spent 3 nights at TD before treking the Salkantay track, and another night after.
The hotel is small and personable. Sure, it is a little out of town, but it is quiet and there is always a car available to transport guests to and from the centre of Cuzco.
The rooms are comfortable and breakfast in the dining room overlooking the mountains is a great opportunity to share travel tales with other guests.
Best of all, Peggy and her staff offer a wealth of good advice on sightseeing, treking and shopping. Nothing is too much trouble, right down to cleaning your walking boots before you leave.
There is no need to hesitate. Torre Dorada is a great place to stay!

  • Liked — Helpful staff
  • Disliked — A bit out of town
  • Stayed October 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Womanwithaltitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, CA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 12, 2007

We stayed at Torre Dorada the end of October, 2007. The prior reviewers are right; everyone there goes the extra mile to make certain you are comfortable, your needs are met and you know what you are doing and why. Their information about sights to see and ways to travel is exceptional. The owner asked me to make clear that this is not a luxury, resort hotel. There is no pool or elaborate lobby. The rooms are not large or luxurious, but everything is clean, quiet and comfortable. A perfect experience in a somewhat overwhelming and challenging city.

Helpful?
3 Thank Wentwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey, usa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 11, 2007

My wife and I recently returned from visiting Peru and had the pleasure of staying with Peggy, her two brothers Arturo and Oscar, and Raphael, et al, at the Torre Dorada for 3 nights. We cannot even begin to tell you just how wonderful our stay was in Cusco in large part because we stayed at this gem of a hotel. Without sounding like we're gushing, what more can we add beyond what all the other travellers have stated in their glowing reviews.

If you're reading this and are at the trip planning stage like we were two months ago, do yourself a favor. Go through and read all of the positive things everyone who has stayed here has said, and trust that they are all absolutely true! Then, call or e-mail Peggy and book a room, because it will be the first step in making your trip to Cusco, the Sacred Valley and Maccu Picchu a truly memorable one.

  • Liked — Service, Hospitality, Help with Trip Planning, Free Car Service
  • Disliked — Everything was great
  • Stayed October 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank lata-and-bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, MI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 4, 2007

We visited Peru last year during Thanksgiving week and established our operations center in Cuzco. Based on the reviews, we decided to stay at Torredorada and it was definitely a really good choice.

This is not a huge resort or a little charming historical building, however, the place is extremely clean and very comfortable.

What makes this place different is the people who run it. It is a family business with Peggy, Oscar, and Arturo running the show. They are travelers too and understand what you are looking for, particularly good advice, recommendations, and somebody you can trust.

I could go on and on about all the attentions they had for us, but the best part came the last couple of days there when my stomach suffered the effects of a bad decision (ate something delicious but lettal from a street vendor). After a horrible night I had to stay a complete day in bed. Peggy and her staff did their best to bring me back to "life" and provided food, home remedies, and their true concern. They even went so far as to stop a neighbour's construction site so I could sleep.

We really recommend this place. It is exactky what you need in a place like Cuzco.

Enjoy your stay.


Arturo Obscura and Sheryl Hemkin
Ann Arbor, MI

  • Liked — The staff
  • Disliked — Nothing
  • Stayed October 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank wolverine97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Torre Dorada

Property: Hotel Torre Dorada
Address: Calle Los Cipreses N-5 | Residencial Huancaro | Residencial Huancaro, Cusco CUSC01, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Cusco
#6 Romantic Hotel in Cusco
#7 Best Value Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Torre Dorada 3*
Number of rooms: 17
Official Description (provided by the hotel):
Located in a quiet Residential area 10 minutes away from Main Plaza, Personalized and medical attention, We give advice on where to eat and tours in general according to your preference and we help you with any kind of problem that may arise during your stay in Cusco, airline and bus reservations, etc. We are your "home away from home" we provide FREE transportation to the Plaza, airport and bus terminals. ... more   less 
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Also Known As:
Torre Dorada Hotel
Torre Dorada Cusco

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