We stayed here a few weeks ago for 3 nights, we went to Macchu Pichu on the last day returning late at night and checking out early the next morning. When we got to the next hotel we noticed a full bottle of mens aftershave had been taken from a zipped toiletry bag in the bathroom and a female top (still with price tag on) which had been in the wardrobe were missing, together worth about £80. Our seperate insurance policy excess would not cover this amount.
We contacted our travel company Hayes and Jarvis who couldn't help us but advised us to email the hotel direct. I did this a week ago and have not had a reply. It is very disappointing that the hotel do not take any action against the male room cleaner/thief or offer to compensate us. I would strongly advise anyone staying here to keep everything locked up.
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- Also Known As:
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- Jose Antonio Hotel Cusco