We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New, modern and clean hotel in Cusco with excellent and friendly service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Wyndham Cusco Saqsayhuaman
Ranked #89 of 172 Hotels in Cusco
Reviewed March 24, 2014

Excellent hotel and very friendly staff. Spacious clean and modern rooms. The staff is very friendly and accommodating to any request. the hotel is a bit far from the city center, however the views are fantastic.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Al R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (193)
Traveler rating
Traveler type
Time of year
Language
  • More languages

108 - 114 of 193 reviews

Reviewed March 24, 2014

This is a wonderful hotel with good price. Rooms are very nice and comfortable with double beds great for family of 4. A modern facility with Peruvian decor. Hot water and very clean.Best staff hotel warm and friendly. Excellent customer service (Nate made sure our stay was comfortable and enjoyable) Almost every one spoke English, warm and caring. Lovely view. Location is ok, short taxi ride to Cuzco city center (5-7 min) and short distance to airport, taxi is the best way to and from the hotel. It is quiet relaxing and delightful. Great for families or individual. Will stay at Wyndham again with out hesitation. Hotel staff aims to please.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TIMMFAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014 via mobile

The location is awful. No one knows where it is, and forget calling the hotel to ask for help because no one answers the phone... That is probably because no one is ever there! At 9pm on a Thursday night we went to the front desk to see if it's possible to order pizza (since their "restaurant" doesn't actually open) but no one was at the front desk, and the front doors were not only locked but there was an iron bar crossing through the door handles making it impossible for anyone to go in or out. The hotel must be struggling because they incrementally turn off the lights on any given floor (one night being ours so we had to search for our key in complete darkness as the entire 5th floor had 0 lights on) oh and don't make the mistake of pressing floors 1,2,3,4 or 7 in the elevator because you will be greeted by the creepy surprise of a construction zone also in complete darkness. The spa isn't actually there so don't count on a massage. Also, the attention to detail is completely nonexistent as the blow dryer in the room is fashioned for Peruvian outlets but the bathroom outlet is created to use American appliances. Nate, a man on their service staff, is extremely friendly, helpful and knowledgeable. If you are planning a trip to cusco stay somewhere in the plaza de armas

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Frankiiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmsnow, Public Relations Manager at Wyndham Cusco Saqsayhuaman, responded to this reviewResponded April 22, 2014

Frankiiegirl,

We apologize for the experience that you had during your stay at the Wyndham Cusco. We're pleased to inform you that we have made various changes to the hotel based on your comments.

We let go of our night staff for the lack of attention that you referenced in your review. We created a new operating procedure to ensure that no lights will be turned off for any of our guests. Unfortunately, as a brand new property, our spa is not fully functioning... but in order to provide quality service for our guests, we have partnered up with the top spas in the city of Cusco in order to still provide massage/spa services. We had our management team test the blow dryers and we're pleased to inform you that they are now all working perfectly.

Although we're located around 8-minutes from the main plaza, we're proud of our #1-rated view of the city of Cusco. We're the closest hotel to the airport and to the Sacred Valley. We think it is worth the taxi ride.

Thank you for your kind words about our receptionist Nate. We value our employees for their genuine service and integrity.

Again, we apologize for your experience and want you to know that if you're in town again, we would love to provide you with a complimentary room during your stay.

Thanks,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

The service in the hotel was over the top. Management and the staff were extremely helpful in planning my day trips. My spanish is poor and they were extemely helpful in facitating my outings. Great suggestions for restaurants. The food in the hotel restaurant was also VERY good. The location is a little off the beaten path but it has amazing views

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tcahillnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

I stayed at the newly built Wyndham Cusco in October 2013. Unlike most of the hotels in Cusco, this one is pristine clean. The staff were friendly and helpful. Although it is located a little far from the city centre, you could not have a better view of this amazing city. Having dinner and drinks on their glass enclosed patios will be one of my fondest memories of the trip. The food quality included dishes from every continent. I would certainly recommend this hotel to anyone looking for accommodations in Cusco anytime in the near future.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

I stayed with my family (4 people) at Wyndham Hotel in Cusco for four nights from June 6 to 9 last year and we had a great time. The whole service and the food were outstanding. The hotel has an incredible view, you can see all city of Cusco. I highly recommend it to everyone who travel to Cusco.

Room Tip: Outstanding view of the whole city of Cusco.
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank TSChen2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

I stayed at this hotel when it first opened in 2013. it is a brand new hotel. I know there are a bad review or two but really is not as the review make it seem. and you cant please everyone also!!!! It is away from the plaza, but it is 5 minutes away and up on a hill. it has an amazing view. The room are very clean. Everything is new. e in a residential but it is a very safe area. I did not feel at all threatened. the food was good and we enjpoyed our stay. I lovew that the beds are new, who wouldnt want to stay at a new hotel!!!! I would stay again.

Room Tip: Ask for a view, but most have them so make sure you get one!!!
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kare978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cusco hotels
0.7 mi away
Hotel Unumizu Cusco
Hotel Unumizu Cusco
#49 of 172 in Cusco
323 reviews
5.6 mi away
Fuente de Agua Hotel
Fuente de Agua Hotel
#95 of 172 in Cusco
69 reviews
1.1 mi away
Hotel Arqueologo Exclusive Selection
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Golden Inca
Hotel Golden Inca
#40 of 172 in Cusco
465 reviews
1.4 mi away
Andean Wings Boutique Hotel
1.3 mi away
Hotel Garcilaso
Hotel Garcilaso
#71 of 172 in Cusco
242 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Cusco Saqsayhuaman? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Cusco Saqsayhuaman

Address: Calle San Martin C-7 Ucchullo Alto, Cusco 00, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #89 of 172 Hotels in Cusco
Price Range: $60 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Cusco Saqsayhuaman 4*
Number of rooms: 79
Official Description (provided by the hotel):
Nestled along the road to the famed Saqsayhuaman ruins, boasting 180-degree views of the Incan Capital city, the Wyndham Cusco Saqsayhuaman, Peru provides that rare opportunity to experience a different view of Cusco - one that hearkens back to Ancient Inca, breathtaking sunsets, and that feeling that adventures are just around the corner. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Agoda, Hotels.com, Hotwire, Travelocity, getaroom.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Wyndham Cusco Saqsayhuaman reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing