Los Aticos is in a great location. Handy to local restaurants, the main plaza, the mercado etc. You are made to feel welcomed by the staff, however only one appears to speak proficient English but you can get by with the other staff members. Rooms are clean, comfortable, fresh white bed linen with comfy pillows, and hot water. Breakfast is included - bread rolls, cheese, meat and eggs - you have to cook those, tea and great brewed coffee. You can also use the kitchen to cook your own food, eg. dinner, as there are utensils etc. There is some noise, if you have rooms that have windows that face the kitchen below, usually the guests making breakfast before checking out at 08.00am. Stairs to the accommodation floors, no elevator available but staff are kind and tend to help out if you need help carrying your bags upstairs.
Three concerns. They have have had a new website running for about a month now. On the old website it talks about a laundry room, so to me that means there is a washing machine etc that I can use to do my washing. The new website still states on the front page a 'laundry room' but you have to delve a little deeper to discover that it is by the kilo - 5 soles. A little misleading and one of the reasons I based myself at this hostal, was because there was a laundry room available - even Lonely Planet, states the same.
Another point I raised was that their new website states a free transfer 'to' the airport, and when I requested the 'free transfer' I was told that it was 'from' the airport. After showing the website and explaining what was the difference between 'to' and 'from', I was given a free transfer 'to' the airport.
The last concern about their website was the acceptance of MasterCard as payment. Yes, they take it as a deposit but try to pay the balance at the hostal is difficult, actually you are not able to - Visa ok. Realising, that this was the only way I was going to pay, it was suggested that on the way to the airport we call by the office to pay by MasterCard. Again, this proved difficult as it would not process on the machine and we ended up completing a manual one.
Would recommend this hostal but just might pay to change some wording on their website as it is slightly misleading.
- Official Description (provided by the hotel):
- Welcome to Cusco. Our Bed & breakfast are your choice to feel at home Turing your trip to Machupicchu. We are in a great location (three and five blocks from Main Square) in a quiet surrounding. We have a free access kitchen, laundry rooms, and free hot drinks all day. In Aticos Quera we have apartments for families, in Aticos Pardo, big rooms. ... more less
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