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Los Apus Hotel & Mirador
Ranked #17 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed June 9, 2014

Wonderful little hotel located walking distance from the main square in Cusco. Yummy breakfast with eggs and fruit and cereals and more daily starting at 5am, or earlier if you leave for a trek or tour at an earlier hour. Service in phenomenal, rooms are comfortable with heat, hot water and great beds and available tea at all hours of the day and night! The hotel is pretty and well maintained. This is not a fancy 5 star hotel but it is unpretentious, clean, quiet, and everything was in really great working order.

  • Stayed: May 2014, traveled with friends
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Thank well_traveled_well
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 6, 2014

Los Apus is a quaint modest hotel. We really enjoyed our stay there. The building features Inca stone walls and traditional architecture. The rooms are small, but adequate.

A tasty breakfast buffet is served daily starting at 5am. There is great variety and good quality of food including custom made eggs, breads, cereals, yogurt fruit, meat, cheese etc.

The front desk staff are friendly and helpful and were very patient with my Spanish. They also speak English well.

The location is good. It's quiet and only a 5 minute walk from the main square.

  • Stayed: May 2014, traveled as a couple
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Thank Car0lina_Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2014

When choosing a lodging choice in Cusco, one must first decide which part of town in which you would like to stay. The two most common choices are on or near the Plaza which is louder from traffic and people, or in San Blas which means lots of stairs every time one comes or goes to the room. As we were staying for three nights,the location of Los Apus was the ideal compromise. It is located a short five minute walk to the Plaza ( half of the route is down the quaint walking street where the 12 famous sided wall stone is located ) in a much quieter area ( the entrance is also located on a walking street; traffic only passes on one side of the building, and it is fairly lightly traveled ), and additionally it is located at the very beginning of San Blas ( said entrance street to the hotel takes you directly up to SB ). So you have the peace and quietude together with the immediate access to both SB and the Plaza, w/o any steps.

We were fortunate enough to be placed in the corner room on the third floor, which had a private balcony that had I believe the best views on offer, over the rooftops of the adjacent buildings to the surrounding foothills of Cusco, dotted with houses. It also was the most private room as the others open to a common hallway, and have windows facing said hallway, where people walk by coming and going. This room had a private entrance that no one could walk by, as you had to actually exit the main building to a small balcony to reach the entrance door of the room. It sounds odd, but it was actually quite cool. There were a double set of French doors which opened to the private balcony, but if you want them closed, the top half, Dutch style, opens to a window in each door, making for a great view and plenty of natural light.

The room was just the right size- cozy but with enough room to settle in with your belongings w/o tripping over them the entire time. There is an in room safe, an in room heating unit, and a vaulted ceiling of exposed wood beams that added character to the room. The overall feel of the Los Apus was very comfortable, and was splendidly decorated with local flair.

If this is in your budget, I give it a good recommendation. All in all, we thoroughly enjoyed our stay here for three nights. Just be sure to choose your room and know what you book, as some of the rooms are "loft style", where there is a small sitting room on one floor, and the beds are up a small flight of stairs on a different level.

Pros:
1. Location. See above for elaboration.
2. Décor. Tasteful, and very pretty.
3. English speaking front desk staff, always helpful.
4. The included breakfast was generous.
5. Locked front main door at all times, must be buzzed to get in.
6. Being afforded the best room in the house.

Cons:
1. They did run out of propane the first night, which meant a loss of heat during the night ( not really a problem when we stayed ) but it did necessitate a cold shower in the morning. The propane was delivered during our breakfast at 9 a.m. though this was a preventable occurrence.
2. Laundry service was per item ( with Swiss hotel pricing well beyond the relative cost of the room ) and also included a 10% service charge, plus 19% tax.
3. This was the only hotel in our trip around Peru that actually charged a 10% resort fee ( dubbed a "service fee" ) on top of the room rate. They would not budge on the removal of the fee, and I also stayed at a considerably more expensive suite in Lima that didn't charge this fee, as well as another hotel of comparable pricing that did not charge the fee, either.
4. The Wi-Fi was horrible and cut our or refused to connect intermittently, despite there being a router twenty feet from our room.

Considerations:
1. It is a compromise location if you are actually wanting to be IN San Blas; you are right on the cusp. The benefit is no stairs, but the detraction is that you don't get the true feel of S.B.
2. Take advantage of their free airport pick up service; we arrived from Olly by taxi and he had a difficult time locating the hotel as the address is of the walking side street, which is not listed by name on most maps.
3. Account for your additional fees, which you will be charged. This was slightly distasteful, as if they simply increased their room rate by 10% it would have seemed less "nickel and dimey" than a resort fee ( or as they call it, a service fee, though for what is beyond me). This is not a reason to not book into here, just something to be aware of.
4. Understand what type and location of room you will be getting; on top of the loft style rooms I previously described, there is also first floor rooms which will be considerable louder due to the traffic of the main room, used for the front desk as well as early breakfast.

Room Tip: See my review and consideration above to understand the different types and locations of rooms on of...
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  • Stayed: May 2014, traveled as a couple
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4  Thank 1dancing_fool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014

You never know what you may get. Staff are nice. Rooms are clean. The hotel is pretty. Breakfast had a nice local variety of fruit – a good touch. However, on the first night, the heat in the room went completely out. I froze. Later the next day, I spoke to the staff and was informed that several guests had trouble with the heat working properly and the hotel had given out all of its small heaters to other guests. They said they would get a heater from one of the guests checking out in the morning and put it in our room. No one did. Later the next day, the same staff member checked on my heater and found one before I went to bed. So I had heat on the 3rd day. On the 2nd night, our lights went out. The lamps in the room continued to work, so there was some light but no light in the bathroom or otherwise. Also, the water went out on that same night. So the 2nd night was pleasant with no heat, no water and limited lighting. In the breakfast area, it is freezing cold. They have heat lamps, but staff are not permitted to turn them on unless a guest is eating. So that means that the staff freeze to death, (they literally are shivering) and the place is frozen when the guests arrive to eat as well. Also, we booked a tour of the Sacred Valley through the hotel. We checked with the staff 3 times to make sure everything was fine. They told us that the manager recommended that we book with “Vladimir” who provides an English-speaking guide, and that he would pick us up in the morning, and not to worry, he was very reliable. Well, Vladimir never showed up. One of the staff got on the phone and asked where he was. Vladimir said the dates got mixed up. Whatever. I was there when the reservation was made. So Vladimir, whoever that is, sent a taxi to take us to the bus which was already on tour. The taxi took a long time to arrive, and then it drove all over Cusco before leaving town to catch the bus. The taxi driver was constantly on his cell phone that rang incessantly and drove to the opposite side of Cusco, away from the tour and towards the airport, parked on the side of the road and told us to wait. We waited nervously, unsure whether we would get robbed while waiting. He returned with 2 more passengers. We pitched a fit. So the driver hailed another taxi for the passengers and then drove towards the tour route, but stopped again to pick someone up. We pitched a fit again. The additional passenger got in, and then the driver finally drove to catch the bus. It appeared that once Vladimir decided to pay for a taxi to bring us to the bus, he wanted the taxi to be full of additional people for the tour, which meant that one passenger on the bus didn’t even have a seat. All seats were taken. The bus was waiting for the taxi at a roadside market. So the entire tour was 2 hours late getting started; 1 hour because they forgot us, and 1 hour driving around to get other passengers. We were rushed through 2 sites, and never got to see the final 2 sites that we had paid to see. We also stopped at 2pm at a preordained place for lunch which was included in the trip, but drinks were very overpriced. The tour guide even went to tables to make sure everyone bought a drink. And at the end of the day, instead of providing us more time at 1 of the 2 sites or at least giving us a chance to see part of a 3rd site, the guide took us to a place where we would be pressured to buy things. The ladies at the market put on a very nice, traditional show about weaving, but we would have preferred to see the sites that we paid to see on the tour.

  • Stayed: June 2013, traveled as a couple
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Thank dhm_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014 via mobile

Avoid room 205 at all costs !!
This is a well located hotel with friendly and attentive staff.The breakfasts are also first rate with a choice of fruit and juices to rival many far more expensive establishments
However a number of the rooms are situated on the staircase and landing above reception and room 205 is really awful because not only is it on the staircase leading down to reception but it's windows face the staircase on which there is a PIR light which switches on whenever somebody passes.Because the curtain is inadequate you then have the light illuminating the room so you not only have the noise from the staircase users and reception but also an intermittent light disturbing your sleep.
Oh yes and the bed creaks and the shower temperature is variable.
To be fair, when we returned there for a second night ( as part of our tour package ) and asked for another room it was far better so there are satisfactory rooms to be had : but avoid 205 like the plague !!

Stayed: May 2014, traveled as a couple
2  Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

Very pretty hotel. They were booked up so we could only stay one night. They let us check in at nine in the morning. Unfortunately that means check-out is at 8am which is far too early in my opinion.
Our room was up at the very top, with a breathtaking view of Cusco and a lovely balcony. The heater works well and the room was warm. The showers are hot and nice and the bathroom is high quality. The decor of the place is really lovely.
Staff on reception are good and most of them speak English. The price is very reasonable for such a nice little hotel.
The breakfast was better than most is Peru, with lots of fresh fruit and yoghurt and pastries.
Would definitely recommend this place.
The only downside is that the wifi is very weak and unreliable. We could barely connect or do anything online. They have a computer for guests but they charge you to use it.

  • Stayed: April 2014, traveled as a couple
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1  Thank Frankie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

Great location, quiet by close to Plaza de Armas. Staff friendly and accomodating. Dining was fine but was there probably off season and there are many options nearby. Room quite unique. Was surprised to have television with decent option of channels.

  • Stayed: March 2014, traveled solo
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Thank LiveYourYBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntoineLima, Owner at Los Apus Hotel & Mirador, responded to this reviewResponded April 15, 2014

Dear Jo,

Thank you so much for taking the time to write this review and for your visit of course.

Hoping to welcome you in a near future, I remain

Sincerely yours,

Antoine Hamel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Los Apus Hotel & Mirador

Address: Atocsaycuchi 515 | Corner with Choquechaca street, San Blas, Cusco 00000, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#7 Business Hotel in Cusco
#22 Romantic Hotel in Cusco
#41 Family Hotel in Cusco
Price Range: $58 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Los Apus Hotel & Mirador 3*
Number of rooms: 20
Official Description (provided by the hotel):
Award winning cosy colonial hotel located 3 blocks from the main square, twenty nicely decorated rooms, central heating system, four rooms with balconies. All with wooden floors, german soundproof windows, swiss fire+soundproof room doors, extra-long beds (205cm), 32" LED Tv's with cable, in room safe, free WIFI, smoke detectors, direct dial telephone and private bath with tub or shower. El Mirador Restaurant & Bar and its terrace for unforgettable landscapes, or the cosy El Patio Restaurant, featuring international and regional cuisine. ... more   less 
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Also Known As:
Los Apus Hotel And Mirador
Los Apus Cusco

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