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“Great hotel and relaxing”
Review of El Balcon

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El Balcon
Ranked #1 of 412 Cusco B&B and Inns
Certificate of Excellence
Reviewed October 26, 2011

I stayed at El Balcon for one night prior to departing Cuzco. The rooms were simple, but roomy and tastefully decorated. There was a small space heater available in the room, but it wasn't needed with the heavy and warm blankets. The bathroom was large, as was the shower, and had lots of hot water. There was one flight of stairs to reach the rooms, but the front desk was more than happy to assist with the luggage. Breakfast of eggs, bread, cereal, fruit, and juice/tea was included in the room rate. The hotel is located only 2-3 blocks from Plaza D'Arms, and has a magnificent view of the Plaza from the upper balcony. There are warnings regarding personal safety when walking around the area at night. Taxis are recommended for getting to/from the hotel after dark. But once I was in the hotel, I just wanted a good night's sleep, which I got!

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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2  Thank travelgirl703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 - 317 of 443 reviews

Reviewed October 24, 2011

Pros:

+ Proximity to Plaza de Armas
+ Good breakfast
+ Clean rooms (not super fancy, but clean)
+ Luggage storage during trip to Machu Picchu

Cons:

+ Greeting by travel planner which pressure-sells his trips
+ Generally poor english from staff and no patience with my poor spoken spanish
+ Travel arrangements somehow slipped through the cracks and the hotel decided to put the full blame on us
+ Girl working at reception is brash and unhelpful; she was rude when speaking about us with the taxi service since she believed that we did not understand spanish
+ Charge some obscure exchange fee on credit cards which amounts to roughly an 8% surcharge when paying for the room

Overall:

Low bang-for-your-buck. There are surely enough hotels around the Plaza de Armas in Cusco that one can find better service and similar rooms at a discount to this place.

Emilie & Charles

  • Stayed: October 2011, traveled as a couple
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2  Thank Emilie-Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

We stayed here for 4 nights. The hotel is ok but rather expensive for what it offers, we didn't get any discount and the room was humid and there was no heating in the room.... the breakfast is ok, but the service is slow as it is understaffed

  • Stayed: July 2011, traveled as a couple
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2  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

The hotel is close to historical city center.
The rooms are correct, a bit cold (ask the heating system at the lobby).
The view from balcon rooms is nice expecially during night.
The staff is nice.
The breakfast is good

To conclud nice place.

  • Stayed: June 2011, traveled with family
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2  Thank Airwise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2011

Great location. Rooms a large and clean with heater.The staff is helpful. And of course fantastic view

  • Stayed: June 2011
    • Value
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Thank DonGuillermoDelSalar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2011

We really enjoyed our time at El Balcon Inn.The staff were all such a pleasure to work with, and very quick to meet our requests. The view from our private balcony overlooking Cusco was priceless. The showers were hot, the rooms comfortable and clean, and the service was excellent . It did get a bit chilly at night--just ask for an electric heater if needed!

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank trailgal13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

We just got back from spending 6 nights at El Balcon with our 2 kids ages 10 and 13. It was utterly great! The rooms are nice, the staff friendly. Senora Juanita -- the cook -- made by heart so glad when she made noodles with cheese for my picky son!

The garden is great -- bright Andean sunshine and a good quiet place. This feature was especially wonderful because the kids were not up for running around and learning history and culture every moment.

I'd go back in a heart beat!

Laura in California

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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2  Thank mamadoc61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Balcon

Address: Tambo de Montero 222, Cusco 00000, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #1 of 412 B&Bs / Inns in Cusco
Price Range: $48 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Balcon 3*
Number of rooms: 18
Official Description (provided by the hotel):
Located only three blocks from the Plaza de Armas in the city of Cusco, El Balcon has a commanding view of the entire city, cathedrals, churches, mountains and the Ausangate glacier. El Balcon is a renovated colonial Casona that dates back to the 1630s built atop the preceding Inca terraces. Inca stone work and colonial balustrades mesh harmoniously around terraced gardens creating an atmosphere that is beautiful, historic and authentically Peruvian. Some of our amenities and services include free airport transportation, complimentary hot breakfast and buffet, laundry, and free yoga classes. We are happy to help with any travel arrangements so that our guests can experience the best that Cusco and the Sacred Valley has to offer. At El Balcon we strive to provide our guests with the highest level of hospitality so that they have all they need to feel comfortable at our family establishment. ... more   less 
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Also Known As:
Balcon Hotel Cusco

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