After staying at the Royal Inka in Pisac, we had higher hopes for this urban property. Despite a friendly and helpful staff, we were disappointed with everything other than the generous healthy breakfast and the location, near the Plazas.
The property is very oddly configured with many, many rooms not having windows or light. Others are squirrelled away in 1/2 level niches with stagnant energy flows. The street side rooms (the only ones with windows) are also VERY noisy at night. The balcony room doors have 1/2 inch cracks between the doors so it is impossible to block out noises. And a step stool is required to step up to the level of the balcony! Some of the rooms have stairwells behind them. Others have windows facing the hallway, through which folks standing at the elevators can gaze into your room! Just weird, boxed up, cut up energy.
Additionally, the pillows here are nowhere near the quality of the Pisac property. Thick, hard pillows and also a problem in the shower! Hot water for about 3 minutes, then a rumbling noise from behind the wall, and voila -- water retreats to a trickle. We were not able to completely wash and rinse our hair well the entire trip.
So, not the Ritz despite some of the rating here.
Still, the location was very convenient to everything we wanted to do, and with the Museums, market and Inka Grill just steps away, we were pacified well enough to not change hotels. The breakfast here is superb, there is always coca tea in the lobby awaiting the short of breath, and the spa/salon off the lobby is very handy with long hours.
If you opt for this property, tell them your needs and ask to look at 3 rooms before choosing one most suitable for you. With this layout, it is hit or miss, and what distinguishes them is their service. So make your needs known.
This was our least favorite hotel in all of Peru, by far.
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- Also Known As:
- Royal Inka i Cusco
- Royal Inka i Hotel Cusco