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“No frills, noisy, old, will not recommend”

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Plaza de Armas Cusco Hotel
Ranked #23 of 170 Hotels in Cusco
Certificate of Excellence
Reviewed July 8, 2010

We stayed 3 nights.

We were part of a Tour that went to Lima, Islas Ballestras, Ica, Nazca, and then Cuzco. I will not recommend this hotel. I am not sure how much the tour operators paid per night, but it was the worst hotel during the trip. Too noisy -despite asking for an interior room, people talking loudly in the hallway at 1AM, closing doors too loudly...We had the worst nights in Cuzco.

Negatives:
-Noisy
-Very old decor, uncomfortable tiny beds.
Neutral:
-Very small/continental style breakfast. It was the worst breakfast offering of the trip...
Positives:
-Staff and everyone working on the hotel are very friendly
-Location

  • Stayed: June 2010, traveled with friends
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2  Thank panedu50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 21, 2010

The Plaza de Armas Hotel in central Cuzco was an OK place to stay while visiting the area. Its location right on the main town square (Plaza de Armas) in Cuzco could not be beat. There are lots of stores nearby to satisfy your needs -- travel shops, small stores that sell souvenirs, bottled water, film, batteries, ice cream bars, etc.

We were in this hotel as part of a package tour to visit Machu Picchu. We didn't know it at the time, but because were were a group of four (two adults, two young kids), we ended up getting two rooms as part of our package deal, which was fine with us. The hotel is pretty old, I don't know if they even have the concept of connected rooms, but our rooms were across the hall from each other, so we had to 'split up' when it was time for bed. One of our rooms had three beds in it (see photo), which left very little non-bed space, and that was mostly taken up with backpacks and luggage. The other room had two beds in it so was a little more spacious, but not by much. The rooms were certainly clean and comfortable enough and were OK for the price paid. The hotel is a little noisy, being located right on the town's main square, which is fed by a bunch of major streets, so lots of traffic noise. In addition, the halls were a bit noisy. Hard walls, hard floors, and solid wooden doors that somewhat rattled in their door jambs meant that any guest closing their door made a bit of a racket. Even people just walking down the hall and talking were easily heard inside of our room. The hotel could benefit from some soft wall hangings in the halls to abate the noise.

The staff was very friendly and was happy to hold our bags for us (at no extra charge) while we were out of town for two days (we took the train to Machu Picchu and stayed there overnight). The hotel had a small restaurant that we used each day for breakfast, staff there very friendly as well and the food very good. Mostly continental breakfast, which included some local fare such as quinoua and some local fruit drinks.

  • Stayed: August 2008, traveled with family
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1  Thank jlamb27613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2009

This is a splendidly located little hotel with very friendly service. It is situated on a very busy corner of the Plaza de Armas and from the small lobby you can see through the windows and the glass door the continuous flow of visitors and locals coming in and out the plaza. In fact, you feel that you are still in the plaza standing in the lobby. The lobby itself is small and can be quite crowded when group of tourists check in and out. Surprisingly for an old building, the hotel has a spacious elevator that eliminates the pain of hauling bulking trek gear or luggage up narrow stairs, as in other hotels in Cusco. If you want to be in a more quit and relaxing atmosphere go to the cafeteria in the second floor. A long narrow balcony facing the plaza provides a good setting for a relaxing pisco-sour after a long day sightseeing the city. The Plaza de Armas is the living center of social, community, religious and cultural activities of Cusco, and from the balcony of this hotel you have a good chance to witness some of these activities. I spent part of a sunny morning watching a big parade of elementary and high-school students that occupied the whole plaza. I got a room with a window facing calle Mantas –another busy street- that although smallish was tastefully decorated and with a sunny bathroom. There was hot water in abundance, and everything was extremely clean. The hotel employees were extremely nice and helpful in providing information, and arranging tours and transportation, and very attentive in general. Even more, I always remember them smiling. In summary, an excellent place to stay in Cusco among attentive hostess without breaking the family budget.

  • Stayed: May 2009, traveled as a couple
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1  Thank aalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmontesinos, Manager at Plaza de Armas Cusco Hotel, responded to this reviewResponded October 6, 2009

Dear Guest: I would like to thank you very much for your feedback. We are very glad that you enjoyed your stay with us, and that you found a high level of service. We loved the name you gave us : Splendid little corner hotel! We look forward to welcoming you back soon. Best regards,
Flavia Montesinos, Manager

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Reviewed February 16, 2009

We spent 3 days there. It's a simple hotel, so we expected no luxe at all. The room is small and we had some difficulty to close the curtains. Anyway, what we were looking for was a central location, and this hotel, just in front of the Plaza de Armas, was perfect for that.

  • Stayed: August 2008, traveled as a couple
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Thank Nizinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaDeArmas, Management Representative at Plaza de Armas Cusco Hotel, responded to this reviewResponded February 18, 2009

Dear guest,
Greetings from Plaza de Armas Cusco Hotel!

We would like to thank you for your comment, as it helps us improve both our services and facilities. Since the new management took over the hotel, there have been some enhancements in our facilities.

We are happy to share with you that since August last year we have been improving our rooms. We have changed telephones, the lighting, bathrooms and the curtains system as well. Also, in order to give our guests more and better services, we opened the ‘El Balcón’ Cafe on the second floor of the hotel, with one of the best views of the main square. We also offer WIFI access in public areas and some rooms.
Thank you once again for your comments!!!!

Flavia Montesinos
General Manager

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Reviewed November 16, 2008

we stayed here for three days. It is in an old building on the main square. Depending on the room you may overlook the main square or the main street, I believe there are interior rooms which I did not see. The building is old, could use some work but the staff was very helpful and the location could not be better. You could not get a better location. the breakfast was not up to the qualify of the other hotels we stayed at in Peru as it was continental style and not much of it.

  • Stayed: November 2008
    • Value
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Thank 239jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

  • Stayed: September 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank betty_tl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile
Google Translation

Stayed: September 2017, traveled with friends
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza de Armas Cusco Hotel

Address: Mantas 114, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #23 of 170 Hotels in Cusco
Price Range: $107 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza de Armas Cusco Hotel 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Plaza de Armas Cusco Hostal is located in one of the most iconic buildings in downtown Cusco, right on the Plaza de Armas (main plaza). It boasts an incredible view to Cuzco's old baroque-style cathedral and beautiful churches and stone buildings from the ancient Inca time. Enjoy the charming service and the unique location just steps from the major tourist attractions, best restaurants and handicraft markets. ... more   less 
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