The hotel is very nice, and the experience starts as soon as you walk in the front door and are escorted to a sitting lounge with a cup of coca mate while they check you in to your room. The rooms are nicely done, with plenty of room and all the necessary amenities. The location is excellent, close to the Plaza de Armas but far enough away that you are not in the middle of the uber-touristy shops and restaurants.
The world was not perfect, and we did have two minor issues while staying here. First, the WiFi was working but we could not get out to anything past the building; the service provider was having issues. The staff was sympathetic and suggested alternative places to go for WiFi if we needed it. The second issue was lack of water one morning when a local water main broke. The hotel did have a reserve tank, but it needed refilling which took some time. Again the staff was sympathetic and helpful, but not much could be done until the water truck arrived and refilled the reserve tank.
We stayed 4 nights total; 3 nights, then we left for a trek and returned for one last night. We left a bag in storage at the hotel, which was the easiest hotel storage I have encountered. We got a tag from the front desk, attached it to the bag which we left in our room when we left for the trek. When we returned, the bag was already in our room waiting for us.
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- Also Known As:
- Rumi Punku Hotel
- Rumi Punku Cusco