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“Avoid this hotel”

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Cusco Plaza Nazarenas
Ranked #233 of 351 Cusco B&B and Inns
Phoenix, Arizona
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Avoid this hotel”
Reviewed August 20, 2010

Even if you have to pay more, stay away from this hotel.

Small room and bathroom. Very tired hotel... old furniture, old sheets and towels, old stained linolium flooring. Also there is no sense of any convenience features or asthetics at all (they could have provided better features with not much additional cost). (ex. one couldn't reach the toilet roll from the toilet seat, the shower was facing the enclosure's door). The sheets were clean but were stained, the towels were small; they gave us one little towel each and no napkins.

On the plus side, the staff was friendly, but it seemed it was totally individual trait, not really trained by the management. The included breakfast was so-so and the service was slow (with replenishments). Only one person was cooking eggs and replenishing the limited buffet; so, if you had less time, you either missed the full breakfast or your sightseeing trip!

We actully tried moving out after two nights to a different hotel for the next two nights, but since we had prepaid through our travel agent and communication was a problem with the TA, we were stuck to this hotel.

Bottom line... AVOID

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank URK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

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    22
    35
    18
    7
See reviews for
7
25
5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
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English first
Sydney
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 9, 2009

This hotel is quite good, I am surprised at some previous comments! The rooms and bathrooms were quiet, clean and comfortable. The staff are generally friendly and helpful. It is in a great location within walking distance to all the main sites in cusco and breakfast is available for 7 soles, although there is not a lot of variety at all. Laundry facilities and internet access are available on site. A good, basic hotel!

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank backpacker2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 22, 2009

Our 1st night in Cusco in Plaza 1, we were in a room approx 7 x 10 feet, with a TV that was on the blink, and the ONLY room without hot water (picture attached - my husband spanning the walls). We had little sleep on the lumpy bed but the worse factor was there was only small windows in the room and shower at shoulder height that led to a shaft that was hemmed in by wood beams. There was no escape if there had been a fire outside in the corridor as the room was one of 3 in a blind end at the top of the stairs.
Tucan Tours said they would be looking into the matter but said that this HOTEL was used constantly on their Adventure tours. Our 12 day tour of Peru cost £2600 with some bery poor accommodation and no food. We will not be using Tucan Tours again.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank macpac61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cusco hotels

Calgary, Alberta, Canada
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 21, 2009

This place is okay. Nothing great, but not bad.
Room was comfortable. A little loud. Some rooms near front desk are apparently quite loud as you can hear staff etc. Might want to bring ear plugs just in case.
Breakfasts for 7 soles was a good deal I thought.
Staff is friendly enough.
Great location.

  • Stayed June 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rambling_Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
196 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed February 2, 2009

make sure you don't accept the room next to the kitchen (i think it's 106) as you will be woken at 5am by banging and running water etc! rooms are ok - clean and a decent size, the breakfast is a rip off and for two out of four days we were there there was no hot water and no water at all for a few hours at a time! good location just down the hill to the main plaza.

  • Liked — location
  • Disliked — lack of water + some rooms situated next to noisy kitchen area
  • Stayed November 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loumcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 10, 2008

It may be advertised as a Hotel but it is worse than a backpackers hostel. Travel agencies such as Tucan travel arrange for its tour members to stay here. As a person who has travelled worldwide, I have the pleasure to say that this is the worst ever place I have stayed (and trust me I have been to some very dubious places). The TV's didn't work properly, the bathrooms were covered in a green mould, the floor boards creaked, the beds uncomfortable and worst of all you can't sleep as there are constantly cars beeping throughout the night when they are picking up hikers. You pay 7 soles for breakfast which consists of stale bread and some other unediable stuff. This is not an exaggeration, it is seriously a very bad place...

Stayed May 2008
Helpful?
2 Thank walks_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
525 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 828 helpful votes
Reviewed September 26, 2007

It is very cosy and pleasant hotel. It is near Inca museum and near the Main Square, with Internet and restaurants. The Jacks restaurant is near by. The breakfast at hotel is only 6 soles (a pound) worthwhile for that price. The laundry is 5 soles for a kilo (about 85 p) The staff are very friendly and helpful. It is good base if you are going for Inca trail as they store yr luggage. I had a lovely stay at the hotel as it is in good location to explore cusco (I really enjoyed cusco).

Helpful?
3 Thank Smeets P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cusco Plaza Nazarenas

Property: Cusco Plaza Nazarenas
Address: Plaza Nazarenas 181, Cusco, Peru (Formerly Hostal Cusco Plaza I)
Location: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #233 of 351 B&Bs / Inns in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cusco Plaza Nazarenas 3*
Number of rooms: 24
Official Description (provided by the hotel):
Cusco Plaza I its an eighteenth century mansion fully restored for use as accommodation. Its located in "Plazoleta Nazarenas" one of the most beautiful square in Cusco, it has a magical charm which guest perceive when they sit there. Only 100 meters from the main square, and 20 meters from Museums, restaurants. ... more   less 
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