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Casa Grande Lodging
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22 - 27 of 70 reviews
Reviewed March 2, 2011

Casa Grande has a good location, decent services and ok rooms for the price, although it can be noisy. They can provide a heater for your room which we appreciated. Staff is helpful with the exception of people who sell tours through the hotel. (Tour company is called Amazing Andean Adventures.) The woman, Norca(sp?), who sold us a trip to Machu Picchu was eager to sign us up and promise all the best things.
We traveled to Aguas Calientes to stay overnight before our trip the next day up to Machu Picchu The hotel we were booked into was nearly empty and very noisy thanks to a local family who lived there and let their kids run and scream through the hallways. We were supposed to meet with our tour guide that night in order to go over the details of the next day's trip to MP. The guide didn't show up until we repeatedly asked the hotel staff to make several calls to find him. He arrived late with no apology and then told us we would not be able to take the sunrise tour we had signed up for. That was what we had especially told the tour operator we wanted.
Again the tour guide made no apologies, was rude while showing us his big plastic smile, and just said, "That's the way it is." So we were very disappointed and went on a later tour the next day with a different guide that turned out alright. When we returned to the Casa Grande in Cusco the next day, the woman who sold us the tour saw us several times around the hotel but never apologized for the mix-up or even talked to us. She had our money and that was that. So we wouldn't recommend using the tour services at the Casa Grande or the Amazing Andean Adventures agency.
FYI, if you go to Machu Picchu you don't have to book a guide in Cusco but can wait until you get to MP where there are plenty of guides who you can use and get a good price from.

Stayed: February 2011, traveled as a couple
1  Thank debonair1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2010

I stayed four nights at the Casa Grande in Cusco and was very satisfied with the hostal. Cusco is a bit more expensive than other towns in Peru so be prepared. My room with a double bed, TV, private bathroom (shower) cost 65 soles per night.

The hotel is well kept and some of the rooms face a beautiful inner courtyard. The breakfast was very good with bread, bologna, cheese, tea and coffee. I also appreciated the two computers that provided free internet access from 7 am to 10 pm.

My room, 203, faced the street and there was some street noise but most of the other rooms do not face the street so noise should not be a problem. The bed was very comfortable and bathroom was functional and clean. The room was made up nicely every day (except the Sunday) and the TV had many channels (including several english ones).

The location of the hostal just off Plaza des Armes so it is central, and finally the staff was very pleasant at all times. They allowed me to store my luggage at the hotel my last day. My only complaint was the 9:30 am checkout (which is a bit early) and the fact that they make you pay for your room each day rather than when you checkout. Both minor issues.

  • Stayed: January 2010, traveled solo
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1  Thank jmidis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2009

Great little hotel right around the corner from the main plaza. My plans changed a bit during the trip and the hotel I was staying at didn’t have any rooms available for when I needed but the Casa Grande did. Great price (better than where I was staying) and it was comfortable. Breakfast in the morning was tasty and the staff was very pleasant. Would definitely stay here again with friends and/or family.

  • Stayed: November 2009, traveled with friends
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1  Thank Rahulm80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2009

With all of the impersonality and tourism pressure in Cusco, it's hard to believe that this place right next to the Plaza de Armas would be so unpretentious and friendly. Cusco is overpriced, but this place has all of the necessities for the tired trekker or meandering tourist at a decent enough rate. The staff were terrific and genuinely friendly. Best place I stayed in Cusco.

  • Stayed: September 2009, traveled solo
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1  Thank highaction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2009

I was two nights at this lodge and I founded it really nice and comfortable. The service was good as well as the attendants. The location was also great at only steps from the Plaza de Armas, the price was cheap and the room was clean and quite.

  • Stayed: September 2009, traveled with friends
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Thank jesusrod247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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