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“One of the best hotels I've ever been to...”

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Belmond Hotel Monasterio
Ranked #4 of 169 Hotels in Cusco
Certificate of Excellence
Las Vegas, Nevada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“One of the best hotels I've ever been to...”
Reviewed May 7, 2007

This hotel is fantastic. We visited when I was about 16 (enroute to Machu Picchu of course). While there's obviously not a lot for children or teens to do (bring books!), the hotel was amazing. The set-up is very unique, the property is gorgeous, the rooms were awesome! We went in September, so the weather was kind of perfect! The food was fantastic, service was great, everything was wonderful!

I would recommend drinking the coca tea that they give you at check-in. Bring Diamox! The side effects of the altitutde are terrible (nosebleeds, headaches, difficulty breathing), but the hotel does their best to assist the guests with everything.

  • Stayed September 2003
    • Value
    • Location
    • Check in / front desk
    • Rooms
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Helpful?
3 Thank VegasDaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,335 reviews from our community

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  • Location
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Traveler tips help you choose the right room.   Room tips (353)
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Houston, Texas
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 30, 2007

Stayed here while on a Lindblad Expeditions trip to Galapagos Islands, with an extension to Peru & Machu Picchu. Hotel is absolutely gorgeous with incredible artwork & antiques scattered throughout. For us, it was definitely a plus that you could get oxygen piped to your room as we were having a tough time with the altitude; we had not expected it to affect us much as we are used to hiking & staying at 8000-9000 feet -- what a difference a few thousand more can make! Great food at the hotel. Very pleasant staff. Unbelievable location, very convenient to most of the cultural attractions, restaurants & shopping.

  • Stayed May 2007
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
3 Thank taos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level 6 Contributor
193 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
Reviewed April 14, 2007

This is a nice hotel and by far the best choice in Cusco; however, we visited in January and property was so hot (no air conditioning in our room). We had to sleep with the windows open which defeats the purpose of an oxygenated room. We did speak to the front desk several times and eventually received a fan after 2 days. Would we stay here again?....yes, most likely, but if I visit in the summer, I would request a fan immediately.
One benefit of staying here is that we were able to secure tickets on the Hiram Bingham train to Machu Picchu. If you are able to secure these tickets, you will love the Hiram Bingham train. The train was the highlight of our trip.

Stayed January 2007
Helpful?
3 Thank Luxury1Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diegan
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 9, 2007

My wife and our 2 teenage children stayed here and at the sister property in Machu Picchu, the Sanctuary Lodge. The Cusco property is, as the name implies, an old monastery. The property is of museum quality, its walls exhibit some of its original artwork and the furnishings are exquisitely handcrafted. The rooms are somewhat small by US standards but most are oxygenated which is a great relief at 11,000 feet. The food was OK, but I would rate the food at the Sanctuary Lodge ahead of the Monasterio. But what separates this property from the other leading hotels of the world is the level of personal service from the Guest Relations staff. Whether it was getting a last minute transfer from the Cusco airport to the Ollantaytambo train station, seeing the sites in Urubamba, or just simple baggage handling, everything was done on time and as if they were proud to serve you. I would recommend you speak to either Angela or Edgar. I've stayed in hotels around the world and I would rate this one the best.

Stayed April 2007
Helpful?
4 Thank Chamberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2007

The staff was very professional and accommodating. The food was outstanding. The rooms were beautifully decorated in the style of the period.

  • Liked — atmosphere and service
  • Disliked — nothiing
  • Stayed March 2007, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank wiganwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2007

Beautiful property. Breakfast was outstanding. I would like to have known more about the property but the tour was cancelled during our visit. The staff is very helpful although not as accomodating as other hotels we stayed at in Peru. We did not sleep because there was so much noise from the street below and at check out the only response from the hotel staff was that their triple rooms are noisy???? That did not help soothe our tired spirits. I might consider returning but would make certain the room is in the first section not at the back of the hotel.

  • Liked — location, room amentities, food
  • Disliked — smug staff, noisy room
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank chitrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level 4 Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 31, 2007

We stayed here as part of an upmarket tour. Quite simply, this has to be one of the very best hotels in the world. I've have stayed in many top hotels, including the best that East Asia has to offer, but this is off the chart. The combination of a unique complex of monastery buildings, with fabulous original art and antiques both in the public areas and guest rooms, is like nothing else you will ever experience. The service is impeccable throughout and the oxygenation of the bedrooms is a real help for newly-arriving visitors to one of the world's highest cities. Despite the justificably high rates, the quality makes it worthwhile!

Stayed February 2007
Helpful?
5 Thank London Frequent Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Hotel Monasterio

Property: Belmond Hotel Monasterio
Address: Calle Plazoleta Nazarenas 337, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Luxury Hotel in Cusco
#4 Business Hotel in Cusco
#7 Family Hotel in Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Official Description (provided by the hotel):
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio

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