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“Historical, yet up-to-date”

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Belmond Hotel Monasterio
Ranked #4 of 165 Hotels in Cusco
Certificate of Excellence
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Historical, yet up-to-date”
Reviewed June 15, 2014

This location, an old monastery, is great for the history junkie as well as the hotel connoisseur. In the lobby, you will be greeted with coca leaf tea. Feel free to eat in the courtyard - the lunch menu is not simple, but not complicated either. Walk around the chapel and the small shop they have in the courtyard to get a feel for the grandeur of the location. The rooms have optional oxygen for those suffering from altitude sickness. Both restaurants at Monasterio are excellent, but if you are looking for something more adventurous, try Fallen Angel across the street!

Room Tip: I honestly don't think that you could choose a wrong room at this place. However, some of the r...
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  • Stayed July 2013, traveled with family
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Helpful?
Thank Zwespe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, June 30, 2014
Dear Zwespe,

I sincerely thank you, on behalf of Belmond Hotel Monasterio staff, for the lovely comments you've shared.

We are delighted to know that your stay at our hotel exceeded your expectations.

We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon.

Best regards,

Gustavo de León
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,268 reviews from our community

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Traveler tips help you choose the right room.   Room tips (344)
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Los Angeles, California
Level Contributor
7 reviews
Reviewed June 13, 2014

Amazing staff, hotel, and location. The staff all learned my name very quickly. Service was excellent. And the bar had live music that was quite good… a nice way to wind down from a busy day of being a tourist. By the way, I had my nails and my hair done in the salon, which is tucked away and hard to find - great job on both.

  • Stayed May 2014, traveled with friends
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Helpful?
Thank JB-review-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, June 30, 2014
Dear JB-review-123,

Thank you so much for your review of Belmond Hotel Monasterio. We are delighted to see that your overall stay was wonderful and you were able to experience the charm and beauty of our property. Thank you as well for your remarks regarding our beauty salon. Our goal is to make our guests happy and satisfied.

We hope to welcome you next time you visit Cusco!

Best regards,

Gustavo de León
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homosassa, Florida
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 12, 2014

This hotel was 5 Stars plus! Room was exquisite. Multiple staff in lobby were friendly, courteous, and extremely helpful. Restaurant was fabulous with food and service beyond reproach. Beautiful facility. Original Catholic Chapel on site that is well maintained and used on special occasions.

Room Tip: Ask for 2nd floor, room type "4"category.
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  • Stayed June 2014, traveled as a couple
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Helpful?
Thank Braintree063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, June 30, 2014
Dear Braintree063,

Thank you very much for choosing Belmond Hotel Monasterio for your stay in the heart of Cusco and for sharing your great experience with all Trip Advisor´s readers.
The entire team is looking forward to welcoming you back soon to out legendary hotel for more amazing experiences!

Regards,

Gustavo de León
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 11, 2014

Hotel Monasterio is perfectly located close to the square. From the moment you walk into it's door, you're surround by beautiful old world decor. The details of the doors, ceilings and arches are amazing throughout the hotel. The hotel lobby bar was filled with wonderful music and the wait staff was very attentive refilling our glasses. The grounds of the courtyard with the 300 year old cedar is beautiful, and don't forget to visit the Chapel. The bed was super comfy I had no problems getting to sleep besides the altitude (just don't have a pillow fight, it wears you out!). I love the fact that they used real keys instead of keycards! Service was excellent, especially at breakfast, which was wonderful both days. The stay at Hotel Monasterio was perfect for our visit in Cuzco.

  • Stayed May 2014, traveled with friends
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Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, June 30, 2014
Dear KimH,

We are happy to read that you really liked the architecture of our hotel. As you mentionedthe 300 year old cedar is beautiful and it is certainly one of our trademarks.

Thank you also for mentioning that you enjoyed our personalized service.

We hope to welcome you again soon.

Best wishes,

Gustavo de León
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
Reviewed June 10, 2014

The hotel was beautiful and very well maintained, located in the heart of Cusco just a block from the Plaza de Armas. The hotel used to be a Monasterio and most of its hallways and rooms were decorated with traditional Cusco art, keeping the feeling it had before. It is actually an architectural treasure, which combines colonial style and modern features proper of a 5-Star Hotel. The hotel had a special system for supplying more oxygen into the room, which helps you with the altitude sickness! Rooms were very comfortable and elegant. They featured king size beds, private bathrooms, cable TV, heat, minibar, telephone with direct dialing in room and bathroom, smoke detectors, and hair dryer. Restaurant is rated as one of the best in Cusco and breakfast is excellent, and the setting is amazing, a colonial courtyard under the Cusco’s blue sky. It offers amazing service and great concierge. The bar in the lobby offers excellent cocktails, especially the traditional Pisco Sour, which is worth a try (at least a few)! All the staff was extremely friendly, very professional and detail-oriented. The Hotel also organizes several activities, like cooking classes, art tour and tandem paragliding sessions. I recommend this hotel to anyone.

  • Stayed February 2014, traveled with family
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Helpful?
5 Thank PSchicke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, General Manager at Belmond Hotel Monasterio, responded to this review, June 11, 2014
Dear Guest,

We are pleased that your stay in our hotel has met your expectations.

Thank you for your comments which encourage us to every day in order to give the best service to our guests.

Kind regards,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 9, 2014

Beautiful, comfortable, quiet, cozy, amazing, relaxing, pampered, and unique. I love this hotel! Walk to everything - shops, restaurants, & main square. We did Machu Picchu hike and stayed at Monasterio for two nights after to relax and boy did we. We loved hanging out in the gorgeous lobby bar listening to live music and munching on the unpopped corn kernels and crispy thin potato chips. Ate dinner in the bar one night because we were so comfortable we didn't want to leave! Our room was perfect. VERY comfortable bed, huge thick glorious bath towels, hair dryers...yes 2 just in case one wasn't strong enough for drying your hair (what hotel ever does that?) And don't get me started on the free breakfast. Eggs, french toast, pancakes cooked to order. A never ending display of fresh pastries (scones, croissants, baguettes, breads, palmiers, etc etc etc. A plethora of fresh fruit and juices, cereals, potatoes, vegetables, sausages, bacon. I could go on and on. Live music (guitarist) while you eat breakfast. Expensive yes, but they deliver absolute value.
Hotel Monasterio is something special!!!!!

  • Stayed June 2014, traveled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank SoCalEye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, General Manager at Belmond Hotel Monasterio, responded to this review, June 11, 2014
Dear Guest,

We are pleased that your stay in our hotel has met your expectations.

Thank you for your comments which encourage us to every day in order to give the best service to our guests.

Kind regards,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverthorne, Colorado
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 8, 2014

Lovely hotel in a great location. Excellent breakfast in a delightful setting. Wonderful hotel bar. This is an old monastery and is a delightful atmosphere for a hotel. The service was excellent. Wished we had more time there.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiltonS4012970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, June 30, 2014
Dear MiltonS4012970,

I sincerely thank you, on behalf of Belmond Hotel Monasterio staff, for the lovely comments you've shared.

We are delighted to know that your stay at our hotel exceeded your expectations.

We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon.

Best regards,

Gustavo de León
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belmond Hotel Monasterio

Property: Belmond Hotel Monasterio
Address: Calle Plazoleta Nazarenas 337, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Business Hotel in Cusco
#4 Luxury Hotel in Cusco
#7 Family Hotel in Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Official Description (provided by the hotel):
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio

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