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“a nice surprise”
Review of Novotel Cusco

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Novotel Cusco
Ranked #30 of 171 Hotels in Cusco
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 14, 2014

After driving around so many small and busy street you do not think you are going to find such a nice hotel as this. The staff were very helpful the whole stay, very local easy to walk to city square, cafes restaurants all around this lovely city. Full of grate character very thin road very pretty as well. lots of local groceries near by water etc . and good laundry close by for people like us who had about 6 days of washing that we could not do and a good price. Local peddlers sale great nick knacks very good price. breakfast was fantastic opening very early to cater for those who have early starts to macho picchu and those that can have a lay in. great selection, well done. they also store you luggage until you get back great place to stay

Room Tip: the meals in the hotel were well priced great service and a very good meal
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  • Stayed: June 2014, traveled as a couple
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Thank chrismuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 - 403 of 1,474 reviews

Reviewed June 13, 2014

My girlfriend and I stayed here for 3 nights prior to our Salkantay trek to Machu Picchu and we were surprised by how good it was. We were given a cocoa tea upon arrival to help us acclimatise and the rooms were clean and spacious with all of the luxuries you would want before going on a trek.
The breakfast buffet was great with a large selection so everyone's catered for.
Would highly recommend this hotel. It's only a 5 minute walk away from the centre square!!!

  • Stayed: June 2014, traveled as a couple
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Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014 via mobile

I really liked this hotel. Has a nice relaxed mood, nice room size and great comfy beds. Reception and staff are very very friendly and happy to help with tour information and walkup calls. I would highly recommend this hotel to anyone staying in Cusco. Thanks for a great stay. Gracias :-)

Stayed: June 2014
Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Novotel Hotels
Thank Dennis K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 2, 2014

Top property offering outstanding service and people. Narrow street in
front with heavy traffic can make access challanging. Staff more than
makes up for any inconviences that may be encountered and those are
few and far between.

Room Tip: Older rooms in front of Cusco property are a little noisy.
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  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Novotel Hotels
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

We stayed here twice, on our bespoke tour around Peru, both times for 2 nights. On our first stay we had a room on the Ground Floor away from the main Courtyard. This room was very nice with nice bathroom, plenty of space, and a very comfortable large bed.
On our second stay we had an "upgrade" to the first floor overlooking the main courtyard which is a hub of activity. An "upgrade" it was not, and is the reason I have given this hotel four stars instead of five. This room was noisy and both my wife and I did not have a good nights sleep. After complaining twice we were eventually moved to a room facing away from the Courtyard. As a piece of advise to travellers avoid the rooms on the first floor around the main Courtyard which is the main reception and restaurant area, and therefore tends to be very noisy. Wifi was intermittent, some times faster than others but generally worked and was free.
Everything else about the hotel was good though. We ate at the main restaurant several times and the food was always very good. On arrival at the hotel we were offered cocoa tea and this was available all the time at no extra cost
The breakfast was very good, with a selection of hot meals, which varied each day but included eggs, bacon, potato dishes, sausages, local dishes, cereals, pastries, fruit and yogurts.
The Hotel is ideally located to see Cusco and it is less than a 10 minute walk to the main square
All in all this is a really nice hotel, just avoid the room s mentioned.
A tip for anyone who does fell the effects of altitude sickness, go to the local pharmacy and ask for "sorchi" pills, these worked really quickly on myself and a few other people who had some of the symptoms. Oxygen is available at the hotel though we did not need it.

Room Tip: Avoid the rooms around the main courtyard, they are noisy as a result of the restaurant and this bei...
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  • Stayed: May 2014, traveled with family
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Thank David7London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Milford, Ohio
299
Reviewed May 30, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Cusco
#11 Luxury Hotel in Cusco
#12 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#32 Family Hotel in Cusco
Price Range: $100 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cusco 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco

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