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Novotel Cusco
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Reviews (1,586)
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All reviewscolonial roommachu picchuthe main squarecovered courtyardmodern roomsbreakfast buffetcoca teaone way streetwithin walking distancebreakfast startstour grouphotel is locatedcentral courtyardtwo blocksfantastic locationtravel agentlovely courtyard
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517 - 522 of 1,586 reviews
Reviewed September 3, 2013

do not expect anything fancy here (except maybe the rooms located in the old building which are more character than the other standard ones)
Bkfast buffet is generous
location in Cusco is right near everything you wanna visit.
My main complain goes to the staff, check-in extremely long and painful, ask them about where to buy Machu Picchu ticket entrance and they look at you astonished pointing out the street and some vague travel agent.
Getting connected to the hotel wifi is really a challenge, and you have to fight with the reception to get a second code if you want to connectanother device.

  • Stayed: August 2013, traveled with family
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1  Thank Ph-S75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013 via mobile

If you're looking for good value, stay here. But don't look for easy Internet access. They say it works in the rooms but it did not. They only give you free bottled water for your first night even though you cannot drink from the tap. It's just a hotel, they don't seem to care too much.

  • Stayed: September 2013
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1  Thank Larry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

Lovely lounge, great location, good wireless internet in the room.
The concierge was always very nice and objective and helped with cab to the airport, indication of locations, arranging tours, etc.
No extras like gym, pool or spa, but delivers what you see in the website.
One of the best accors I stayed, very good.

  • Stayed: August 2013, traveled as a couple
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1  Thank Cacolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

The location of this hotel is extremely central so you can walk to many of the main tourist attractions and nice restaurants. The staff and concierge were very helpful with recommendations. The breakfast buffet was well stocked although the dinner menu is somewhat limited. My other negative comment is that some hallways and the rooms were not well lit. All in all, I'd still recommend this hotel.

  • Stayed: August 2013, traveled with family
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Thank BBGSinMarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Our room was comfortable, clean and quiet. The furnishings are nothing special, and the room was a little on the small side, but the beds are comfortable and everything is well clean and in good condition. The breakfast buffet is excellent. It's close to the main square and attractions.

  • Stayed: July 2013, traveled with family
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Thank 206dvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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