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“Descent experience, some downsides...” 3 of 5 bubbles
Review of Quechuas Expeditions

Quechuas Expeditions
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: <1 hour
Owner description: Quechuas Expeditions(Small and private Groups Specialists)The Best Local Tour Operator Sustainable tourism consists on providing direct and/or indirect benefits to the communities that are visited. Whenever it is possible, this is done through sustainable activities that protect the environment and the participation in social projects that help local communities and protected areas, always providing a high quality service.Being ecologically responsible on a trip doesn’t mean sacrificing the quality of the stay nor the travel plans. It basically consists on planning the visit in a more conscientious way.We firmly believe the communities visited must get a direct benefit, whenever possible, through the sustainable trips, environment protection, and social projects.
Useful Information: Wheelchair access, Stroller parking, Activities for older children, Activities for young children, Food available for purchase
Austin, Texas
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Descent experience, some downsides...”
3 of 5 bubbles Reviewed January 4, 2013

In September, we booked a 4d/3n Salkantay trek for the last week of December through Quechuas Expeditions. The pros and cons of this tour operator are as follows:

Pros:
1. The guide, Efrain, was knowledgeable about the Incan culture and era. He was helpful during the trek and conveyed information about the daily schedule well. We needed a horse the second day, and he ensured we were able to get and ride a horse to the top. Also, he continually reassured us that our safety was his primary concern. This was particularly evident when he chose to take a safer route the third day due to rain and potential landslides.
2. The cook was FANTASTIC! The food was delicious! Even though my husband and I are vegetarian, the food was amazing and plentiful.

Cons:
1. We rented sleeping bags from Quechuas, and they had bed bugs. We were bitten quite a bit, so bring your own sleeping bag.
2. The communication between the owner and the workers needs to be improved. We requested meals without meat and eggs, and the cook was unaware of this. Although I requested this meal preference in September, we had to inform the cook on the first day of the trek.
3. They are somewhat unorganized and sometimes don’t follow-up on e-mails. After completing the trek, we arrived back at Cuzco and were told someone would come get our duffel bags, which were from Quechuas. We were also told we would receive our free shirts and certificates for completing the trek from the same person. The person never came, and we had to leave for the airport the next morning. I requested, via e-mail, that the shirts and certificates be mailed to us, but I have not received a follow-up e-mail.

I have friends who booked with Latika Peru Travel, and they didn't have these issues. Perhaps they are worth a try before you book with Quechuas.

Visited December 2012
Helpful?
4 Thank Sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quechuas E, Manager at Quechuas Expeditions, responded to this review, March 9, 2013
Hi, thank you for writing a review on us, first of all let me tell you that we value all comments since this is not a positive one, however we appreciate your real comment about our service and this will help us to improve our service.
We want to clear something about our camping equipment, all our sleeping bags are clean and we wash always and we only use 20 times and after we give them to our porters to be used on the inca trail.
and please we also recommend to use insect repellent during the night because there are mosquitos into the tent and not bed bags as you have mentioned. Because some camping spots are in the high jungle.
We also include therm-a rest pads intead of regular foam pads because we want our people to sleep in comfort and all our pads are cleans as well as tents.
We send to all our passengers our booking form where everyone can see dietary requirements so that was well coordinated with our cook, because a day before we do the trek our cooks go to buy all what we need on the hike. And we also offer a vegetarian option without extra cost.(let us know when you are filling out the booking form) and we talked with our cook and he said that you had vegetarian food and you were happy as you have mentioned on your review.
We went to the hotel and left the t-shirts and we apologize for not answering the emails because the last 2 months we had problems with our website we were hacked and our website was down almost 2 months and we couldn’t get into our data base, but please send us your address and we will send you your t-shirts

We really hope you have enjoyed Salkantay Trek with us
Quechuas Expeditions Small and Private groups Specialists
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198 reviews from our community

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Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Adelaide, Australia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Quechuas Expeditions and Lenin as Guide = PERFECT”
5 of 5 bubbles Reviewed December 20, 2012

My wife and I did the Salkantay trek to Machu Picchu and we are glad we used Quechuas Expeditions and lucky enough to get Lenin as Guide. We had a private tour (unexpected as we didn't mind going in a group but nooone else joined same date as us) that was the benefit of Quechuas - a local company that only takes small groups (no more than 8 I think) and they hire great tour guides. Lenin was exceptional. He was very great at finding animals, showing us wildlife, knowledgeable on plants and ince history - he was amazing. Our chef Amancio was totally surreal - he cooked us a cake on a campsite - WHAT THE!! it is truelly an amazing experience walking through jungle, snowtopped mountains, rain, sun, eating local food and walking till you're tired and hungry and Amancio cooks upa storm as we reminisce on the days events - please do this Trek - it was quiet and not over walked and really amazing.

Visited November 2012
Helpful?
1 Thank Adrian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Excellent private service”
5 of 5 bubbles Reviewed December 20, 2012

My wife and I had a few day tours with Quechuas and David was our guide. He was very knowledgeable and seemed to put a lot of effort into explaining everythign carefully and diligently. We booked in a group but noone else joined so we had a private tour. Excellent experience and you at least have to do the sacred valley

Visited November 2012
Helpful?
1 Thank Adrian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quechuas E, Manager at Quechuas Expeditions, responded to this review, March 9, 2013
Hello, thank you for writing a great review on Quechuas Expeditions!
as you know all our fixed departure are guarantee, and we leave even if our group is of 02 people, and we never share our service with others making groups of 16ppl.

i hope to see you again in peru, amigo!
it was glad to be your operator in cusco and thank you so much for choosing a Local Tour Operator.
Best Regards
Quechuas Expeditions Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Great local tour company!”
5 of 5 bubbles Reviewed November 28, 2012

We had an excellent tour w/Juan, our guide and hard-working, very talented porters and excellent chef Armanzio! Juan was a great guide but also so much fun. We would definitely tour with him again.
You will be well taken care of and have an opportunity to meet the descendants of of the Incas! Would definitely recommend! You will not be disappointed. They speak excellent English and truly care about you and your Machu Picchu experience. Remember to bring Imodium and antibiotics though.

Visited November 2012
Helpful?
1 Thank GTrukov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
17 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Highly recommended, great service, good attention to detail”
5 of 5 bubbles Reviewed November 15, 2012

My wife and I did the classic 4 day 3night Inca trail with Quechuas Expeditions. As mentioned in previous reviews, Wayra (the owner) was great in answering all questions prior to the trip. We were slightly surprised as while we had an open group, we ended up being the only ones in our group, which proved to be a great experience.

We had Jimmy John as our guide, who did a great job in explaining the various archeological sites prior to Machu Pichu, and also flora and fauna and local Peruvian culture and customs. He had great english skills and was a confident and clearly passionate guide. He really helped the make the trip memorable for us, as he was full of interesting information on the Incas, the ruins, current Peruvian history and current events, and also helped us with our Spanish slang! The team was likewise very dedicated, our cook (Dimitrious) was amazing, able to turn out three course meals with nothing more than a gas stove! And the porters were likewise amazing - it seemed quite clear that Quechuas look after their porters much more than some other companies, as the loads seemed reasonable and they all had good personal equipment, unlike many other poor porters we saw who appeared heavily overloaded and with limited equipment such as shoes that were falling apart.

Equipment was all relatively new and very comfortable. The tents were small but comfortable, and the sleeping bags were very warm. Though the coldest night was down to maybe zero Celsius, we did not have any issues with the cold. The trail itself was moderately challenging, and for us the most difficult parts were the downhill sections, as there was a lot of impact on the joints.

Machu Pichu was truly awe inspiring, the only problem being that after four days of walking and a particularly early start on the morning we arrived (3am wakeup!) we were quite tired and did not give it the consideration it deserved. Luckily as we spent an extra day in Aguas Calientes we were able to return the day after. This is definitely something we would recommend if you have the time and money, as we spent the whole second day exploring with more energy than we were able to muster after the trek. We also organised through Quechuas to do the Huayanu Pichu trek on this day, which is a must do! The hike is relatively challenging for a day hike, and those with vertigo may have concerns as there are quite a few sheer cliff faces. Having said this, it is a truly epic view and really gives a unique perspective on this amazing site.

The only hiccup was with the final pickup from the train station - for some reason the driver had the wrong names, but as he was the only person picking up Quechuas expeditions, a quick call to Wayra had it sorted out relatively quickly.

We would highly recommend Quechuas expeditions and our guide Jimmy John to anyone wanting to hike the classic Inca trail.

Visited November 2012
Helpful?
1 Thank Jon and Zita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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