In September, we booked a 4d/3n Salkantay trek for the last week of December through Quechuas Expeditions. The pros and cons of this tour operator are as follows:
1. The guide, Efrain, was knowledgeable about the Incan culture and era. He was helpful during the trek and conveyed information about the daily schedule well. We needed a horse the second day, and he ensured we were able to get and ride a horse to the top. Also, he continually reassured us that our safety was his primary concern. This was particularly evident when he chose to take a safer route the third day due to rain and potential landslides.
2. The cook was FANTASTIC! The food was delicious! Even though my husband and I are vegetarian, the food was amazing and plentiful.
1. We rented sleeping bags from Quechuas, and they had bed bugs. We were bitten quite a bit, so bring your own sleeping bag.
2. The communication between the owner and the workers needs to be improved. We requested meals without meat and eggs, and the cook was unaware of this. Although I requested this meal preference in September, we had to inform the cook on the first day of the trek.
3. They are somewhat unorganized and sometimes don’t follow-up on e-mails. After completing the trek, we arrived back at Cuzco and were told someone would come get our duffel bags, which were from Quechuas. We were also told we would receive our free shirts and certificates for completing the trek from the same person. The person never came, and we had to leave for the airport the next morning. I requested, via e-mail, that the shirts and certificates be mailed to us, but I have not received a follow-up e-mail.
I have friends who booked with Latika Peru Travel, and they didn't have these issues. Perhaps they are worth a try before you book with Quechuas.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.