My recently concluded 2-week trip to Peru was the first time I used a travel agency to get my stuff organized, as I usually prefer to be independent and do all by myself. My experience with View Peru and Marco might change that. Marco's professionalism impressed me from the first contact I had with him. Very responsive to my needs, Marco taylored an itinerary around my preferences, spending the time necessary to figure those out. Then he re-did everything as I changed my mind. And he re-did it again, and again. All my questions were answered promptly and to my satisfaction. On site, Marco and his team very simple splendid. Always on time, they took care of all the logistic, so that I could concentrate on discovering Peru. All the transfers/tickets/activities/ etc were flawlessly organized. For some of the activities I joined larger groups (I was traveling alone). I only experienced top quality service providers. The Inca Train (an amazing experience) was enhanced by the top-quality organization that Marco used.
Special mention also to the lovely Carmel and the resourceful Alexander in Puno. They went well beyond what would be expected of a tour guide when they helped me getting to my plane on time on the way out of Puno (a strike was involved, and so was driving on unpaved roads to avoid potential protesters, all this with a 4am start to ensure I would not miss my plane). I found Peru to be very welcoming to tourists in general, but Marco, Carmel, Alexander and view Peru do set the Gold Standard for what a travel agent should be.
Many, many thanks for making this trip unforgettable (and so very easy!)
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