I stayed at this hotel for a couple of nights in December. I was wowed by the front lobby; it is quite breathtaking and dramatic. The front desk agent escorted me to the lounge and offered coca tea while she worked on my registration.
I had just arrived from the J.W. Marriott in Lima, which was excellent, so I had high expectations - maybe too high. It was missing some things that the Lima property had, like a fitness center. Food service was limited; when I got there it was about 4 p.m. I asked if there was food available, and the clerk said that there might be snacks in the bar. The room was very nice; modern and well-appointed, but it seemed like service was inconsistent. One night, bread came with dinner, the next night it didn't. I ordered a tenderloin and got a ribeye. Check-in and check-out took a long time because they had trouble figuring out how to charge my credit card. Nothing huge was wrong, but it was clear that the staff was still in training.
Still, my experience was positive overall. In fact, I preferred it over Hotel Monasterio, which has better service and food but is also considerably more expensive and needs some repairs. More
- Free Wifi
- Breakfast included