What a neat gem of a place - my husband and I stayed at el Mirador for our last night in Cusco returning from Machu Picchu.
The hotel is in a neighborhood up on a hill overlooking the city about 1km from the Plaza. Getting to the hotel want difficult, but the taxi driver did need the address as it is not well known by drivers. You'll want to take cabs when returning to the hotel, but walking to town isn't too bad - all downhill.
We stayed in a double room with a private bath and a great view overlooking the city. The bed was very different, hard and soft at the same time. We weren't thrilled with the comfort, but slept ok. We didn't have hot water, but should have called down to the front desk for help. I do think they could've fixed the problem. Also, getting up and down 3 flights of stairs to our room was tiring with our bags and at that altitude (about 11,000 feet at the hotel). The decor was updated and comfortable with a small LCD tv in the room.
Breakfast is served on the top level with a great view of the city. We were the only ones eating breakfast that morning (possibly the only ones in the hotel that day) and had our own private breakfast served to us on a tray. Eggs, toast, jam, coffee, etc. It was just right for us. There is hot water for tea in the lobby 24 hours a day - definitely drink the coca tea to help with altitude.
The place is family run - I believe they live on site. They were very sweet and eager to make us feel comfortable. they even looked to see if they had a cable that would work for my husband to connect his GPS to the computer.
So beware of the walk to town/cab back and abundant stairs at this hotel, but well worth it for the views and ambiance!
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