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“Excellent!!”

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LP Los Portales Hotel Cusco
Ranked #20 of 164 Hotels in Cusco
Certificate of Excellence
Melbourne, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent!!”
Reviewed November 25, 2013

Los Portales exceeded all our expectations. We stayed 2 nights and returned for one more night after Machu Picchu. The staff welcomed us back like long lost friends and our luggage was already in our room when we got back. Alex could not do enough for us and Freddy was the best waiter we had on the whole trip. The restaurant served high quality and very tasty food and the free supply of coca tea helped to acclimatize. We would have loved to stay much longer. Everything is walking distance away, but the court yard is like an oasis. Really loved it!

Room Tip: Were on the 4th floor, which was great - even though the lift was broken.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hilla56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, November 27, 2013
Dear Guest

Thank you for sharing your experience at Los Portales Cusco Hotel on Trip advisor.
It is so happy to read your kind words about our staff and facilities, rest assure we will share your comments with our team specially with Alex and Fredy.
Comments like yours make us continue our efforts to provide our guests an unforgettable experience.
Thank you again for sharing your impressions about our Hotel.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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646 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
Cambridge, United Kingdom
Level Contributor
230 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed November 3, 2013

This hotel very well located and very good for a 3 star.
stayed here for 2 nights - could have stayed longer.
Nice restaurant. Enjoyed the food.
Staff very helpful.
Coca tea on demand in lobby - helped us acclimatise.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FullTime_traveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, November 4, 2013
1.- Dear Guest

Thank you for sharing your experience at Los Portales Cusco Hotel on Trip Advisor.

We are very pleased to read about our Staff and that you had a memorable stay with us in Cusco. Rest assure we will share your comments with our team.

We hope to see you at Los Portales on your next trip to Cusco.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2013

Great service and friendly staff. For westerner travelers, the price will be a treat, although for south american standards it will not be the cheapest, but totally worth it. It is very well located as well, near the main square and full of useful business around. Recommended

Stayed September 2013, traveled with friends
Helpful?
Thank Tamara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, October 31, 2013
Thank you for taking the time to share your recent stay with us on Trip Advisor.
We are very pleased to read you positive comments which will be share with our staff.
We look forward to have you as our guest soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petersfield, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

We stayed here for a week as part of a holiday to Peru. It is a lovely hotel, close to the centre of Cusco. The bedrooms are clean and fresh and the breakfast is good. The staff are very friendly and helpful and go out of their way to help their guests. Definitely a great hotel to stay in Cusco.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, October 31, 2013
Thank you posting your comments about your recent stay with us on Trip Advisor.
Comments like yours make our team proud of their work place and motivates them to continue with their commitment on personal service .
We hope to see you again.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 25, 2013

We stayed here on our trip to Peru last year. I booked through a travel agent and the room cost was really affordable. We had stayed at some just ok places on this trip so I was so pleasantly surprised to walk into this place and see how nice it was. Large lobby/atrium and they greet you with mate tea to help you get acclimated.

Location was great, rooms were large and clean and the hotel restaurant was really good! Very large breakfast spread in AM with great choices and dinner menu was awesome. Most notably the chicken soup. Delish!!

Would definitely stay there again!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, October 28, 2013
Dear Guest

Thank you for sharing your comments about your recent stay with us on Trip Advisor.
We value your opinion and make sure we will share your positive comments about our staff and service with our team, also We are so happy that you enjoyed our Restaurant.
We are looking forward to have you with us again

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isabela
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2013

Excellent hotel !!!! We stayed 4 nights, I would return w/out a doubt.. Excellent location, right in the middle of everything. My husband and I walked from the hotel to the market, Plaza de Armas. There is a supermarket in the front street of the hotel. There farmacies everywhere. The hotel staff were VERY nice, attended all of our needs, helped us with info and directions. I am not a breakfast person, but for my surprise the had chicken in the morning "pollo salteado" I was so happy ! The only complain it that juices are indeed natural but they seem that they are mixed with water and don't taste like there suppose to. Other that that we had a GREAT time !!! I wish I could return to CUSCO !

Room Tip: We stayed in room #402 facing the main street. Great view !!!
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikaela_1836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, October 25, 2013
Dear Guest

Thank you very much for sharing with us your recent stay in Portales Cusco Hotel.
We are glad to read that you enjoy your stay with us, rest assured that will share your comments with all partners to continue working in the service offered to the guests.
About breakfast, indeed they are natural, anyway thank you very much for the observation I am taking note to check what happened.

We appreciate your kind words about the positive reviews about Los Portales Cusco Hotel.
We hope to see you again.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 10, 2013

Stayed 4 nights at this hotel. 10 minute walk to the main plaza. Had a room at the back of the hotel. If You have a room at the front it may be a little noisy.
Wifi was free but didn't work all the time or had a weak signal.
Overall a clean place to stay.
There was a heater in the room which was a nice thing to have.
Very friendly staff, always looking after you.

Room Tip: Pick a room at the back of the hotel
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2boysydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, October 14, 2013
Dear Guest

Thank you so much for sharing your recent stay with us on tripadvisor.
We value your opinion and appreciate your kind words about our staff, about the wi-fi we have solved the problem and rest assured that everything is working normally.
Thank you again and We look forward to have you as our guest soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LP Los Portales Hotel Cusco

Property: LP Los Portales Hotel Cusco
Address: Av. El Sol 602, Cusco, Peru (Formerly LP Cusco Hotel)
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 164 Hotels in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LP Los Portales Hotel Cusco 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 
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