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LP Los Portales Hotel Cusco
Ranked #21 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed September 4, 2012

I stayed in Peru for a little over 2 weeks and this place had the nicest hotel. It was right next to the main plaza where there was great food. The hotel itself had a nice restaurant and there was always free coco tea to drink. The breakfast buffet was also the best while in Peru. Rooms were nice and clean. Great beds and a very nice shower. Water was always warm and it actually had pressure.

Room Tip: Inca Grill down the street is amazing
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  • Stayed: August 2012, traveled as a couple
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Thank Skyler V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded March 26, 2013

Dear Guest.

Thank you for your wonderful words about our hotel and we hope to have you again with us very soon.

Best Regards,

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283 - 289 of 712 reviews

Reviewed August 1, 2012

I traveled to Cusco in January 2012 with my dutch family (11 dutch persons and 1 peruvian), the service in general is accord to the price that we paid.
We had problems when we paid our rooms and the meals.
I am peruvian and I understand that my husband and me, we have to pay with taxes. (because of me)
But the rest of the family also had to paid taxes for their meals when all the foreign persons in Peru, must not pay taxes (peruvian tax IGV 18%)
They excused saying that the personal of the hotel, forget to explain: if a foreign person pays with credit card, the taxes are include but if they pay with effective money, taxes not include.

Stayed: January 2012, traveled with family
Thank Hedena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded March 26, 2013

Thank you for your comment about our hotel.

In Los Portales, we take our traveler´s comments seriously, so you can be sure that for your next stay with us that problem will be solved.

Once again, thank you, and we hope to have you again with us very soon.

Best Regards,

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Reviewed June 12, 2012

excellent service, great location, nice rooms. on the main strip near everything, including the plaza. there's an excellent ice cream shop 1 block up. very safe, there were 2-3 cops on each corner. we stayed 2 nights then came back after maccu piccu for the 3rd night. they were nice enough to hold our luggage for us. breakfast was ok. could have larger selection but on par with other hotels we've been to this week. the only thing was on the 3rd night, try to avoid the rooms in the back on 2nd floor. it's above the kitchen and gets loud at 5am!

Room Tip: avoid 2nd floor in the back (alley)
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  • Stayed: June 2012, traveled as a couple
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1  Thank chopstick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded March 26, 2013

Thank you for your excellent comment about our hotel.

We know that is a need for our travelers to storage some luggage while they are visiting the city. That is why we offer free luggage storage, as part of our service.

Thank you also for your critic about the kitchen and I apologize if you had and inconvenient with it.

Best Regards,

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Reviewed May 28, 2012

Stayed 3 nights, located near main square, supermarkets and attractions. Reception small, and dinning room. Room had 3 beds , small toilet, and good Tv. Airconditioning and free WIFI.

  • Stayed: May 2012, traveled with friends
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Thank marieanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded April 1, 2013

Dear Guest

Thanks for leaving your comments on TripAdvisor. We work to give you a pleasant and make you feel comfortable with our service. We hope to see you soon back in our hotel.

Best regards.

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Reviewed May 22, 2012

This was the best hotel on my trip. The hotel was very clean and modern. The location is great, almost directly across from one of the many historical sites. It is about four blocks from Plaza de Armas. Also, about 60 feet out the door to the right is a handicraft market with better prices than in the shops in the plaza. Free wi-fi and the restaurant was good. They even served breakfast super early for us because we were catching a bus to the train.

  • Stayed: May 2012, traveled with friends
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Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded March 26, 2013

Thank you for your excellent comment about Los Portales.

Having been the cherry on the top of your trip, and that you consider our hotel the best you have stayed around your trip, is our best reward and motivation to continue growing and improving.

Thank you for having stayed with us.

Best Regards,

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Reviewed April 30, 2012

A very nice hotel with staff that is super friendly, pleasant and accommodating. There is an elevator (many hotels in Peru don't have elevators, so be sure to pay close attention when booking). The room was clean, the bed was very comfortable. The bathroom was clean -- and we had hot water! That's always a big plus in South American hotels. The only complaint I might have is that the restaurant downstairs opens early, and you may hear some clanging while they are setting up. But if you're an early riser, that's not going to be a problem. And Cusco is a terrific town to visit, so you'll want to get up early and get a head start anyway. We were quite happy here and I would absolutely recommend this place to anyone visiting Cusco! :)

Room Tip: Our room did not face the street, it faced the courtyard. So while we got a little noise from the re...
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  • Stayed: April 2012, traveled as a couple
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2  Thank Kristine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded November 21, 2012
Google Translation

Estimada Kristine. Ha sido gratificante leer su comentario sobre nuestro hotel. Con respecto al ruido, le comentamos que ahora todas las habitaciones interiores que dan hacia el patio cuentan con ventanas antiruido, Esperamos pronto tenerla de vuelta. Saludos cordiales.

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Reviewed April 7, 2012

My mom and I stayed 2 nights at Los Portales, and I highly recommend it. The staff is very friendly and helpful, the rooms are clean, the shower is hot and functional, and the beds are very comfortable. If you only speak English, it’s not a problem at all.

Breakfast was good – just what you would expect: scrambled eggs, sausages, potatoes, bread, ham, cheese, cereal, granola, fresh fruit, cold milk, hot milk, fresh fruit juice, coffee and tea. Breakfast is included with your room.

It’s about a five minute walk to the Plaza de Armas, and perhaps a fifteen minute walk to the San Pedro Market.

  • Stayed: April 2012, traveled with family
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4  Thank Kattie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zrodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this reviewResponded November 21, 2012
Google Translation

Estimada Kattie. Compartiremos este buen comentario con nuestros colaboradores. Siempre estaremos encantados de tenerlas de vuelta en Los Portales Cusco. Saludos cordiales.

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Additional Information about LP Los Portales Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru (Formerly LP Cusco Hotel)
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 171 Hotels in Cusco
Price Range: $77 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LP Los Portales Hotel Cusco 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 
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