It seems nice in the pictures but the reality is very different. The staff overall was not existing, just a couple of people during the day and one during the night.
First than nothing the place is a long walk from city center, but if that was it I wouldn't complain, another issue was that we got a room right next to the street and even do it is a residential area it gets really noisy at night. The beds are really stiff and the blankets are so heavy that even do it was cold we had to remove them because we couldn't sleep with that heavy block on us. The bathroom is other topic, not only the showers leak but there are no towels or even enough toilet paper available and the person who has the key to the pantry only comes during the morning so we even had to buy toilet paper once.
The staff are nice people but they really has no idea how to run a hotel.
- Official Description (provided by the hotel):
- Hostal Atlantis: Just next door to Plaza San Blas, Hostal Atlantis features modern infrastructure, an attentive staff, and an unbeatable location in historic Cusco. We offer 24/7 front desk service, WiFi, an in house restaurant, and a scenic terrace. We can happily help you with airport transfers, tour arrangements, restaurant recommendations, and luggage storage for any duration. Our private rooms can accommodate 1-4 people; each has a private bathroom and cable TV. ... more less
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