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“Big room and a great location for the price”

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Tierra Viva Cusco Saphi
Ranked #14 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed May 26, 2014

We booked this Hotel for six nights for the Cusco portion of our Peru Travels.

We felt the hotel location was perfect for our needs. It was located on a quieter street not far from the Plaza de Armas (less than a 10 minute walk). It is also in close proximity (considering) to the Saksaywaman Ruins (30 minute walk). We were also able to walk to most of the major museums and churches within a 30 minute span. Nearby there are plenty of restaurants, banks, and shopping.

The hotel itself small and intimate consisting of two floors, but no elevators. There are two courtyards with tables you can sit and have coffee in the mornings. The breakfast area was small but well kept. There was a wood burning fire place as well that they had going most of the time. It was nice to sit around this and have some tea or coffee in the evenings.

We booked the Superior Double Room which consisted of a comfortable kind size bed, an area to hang and store clothes, a desk and chair, as well as a round table with chairs. The room had high vaulted ceilings with a skylight which was a nice touch. The bathroom was nice (looked new) but basic. No tub, but a large shower, basin sink and lots of counter space. The rooms here do not have built in heating but they had a portable radiator heater. This was the only downfall of the stay as these heaters make the air very, very dry. There is also a small kettle in the room and some instant coffee and tea. Daily you get two free bottles of water as well. In the room there was free WIFI, however the connection was spotty. It was either slow, or it would drop a lot. It was good enough for us but if you need to be on it a lot it may be an issue. They do have two computers set up that are connected that guests can use that are much faster.

No complaints at all in regards to service. The staff were very friendly and always willing to help. When we arrived they went over the details and offered us some coco tea. Coco and mint tea is available all day in the small lobby area. Our rooms where cleaned daily without issue and as well there was turn down service.

The breakfast was basic. They had coffee, tea and juices. They had some sliced fruit as well as a fruit basket that had some very interesting and new fruits (to us anyways) that we experimented with daily. They had a few hot items like scrambled eggs and sausages. There was also some breads, pastries and Swiss chard pie. From time to time a staff member would come out and take orders of eggs if needed. If the hotel is busy we did find a few mornings we would have to wait for a table as the area is pretty small. You could always take the food to your room or to the courtyard if needed.

Overall we had an excellent time here and I would definitely recommend staying here.

  • Stayed: May 2014, traveled with family
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Thank Kassi22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 27, 2014

Dear Kassi22,

We would like to thank you for taking time to share your experience at Tierra Viva with other travelers.

We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible.

Hope to welcome as our guest again soon.

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 25, 2014

Stayed here for 5 nights total before and after doing the Inca Trail. Loved everything about it. Old world charm combined with modern room design and fittings. Spacious bathroom and shower. Decent breakfast. What I loved most was the location (5min walk to the central plaza, without the noise and hassle of being right in the middle of everything) as well as the staff, who were very friendly and helpful.

  • Stayed: May 2014, traveled solo
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Thank Sam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 26, 2014

Dear Sam P,

Thank you for your excellent comment and for considering Tierra Viva Saphi as a “Superb little hotel”. We hope to have you again at Tierra Viva very soon.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

A group of friends stayed in this hotel for 2 nights and really loved it. Beautiful clean rooms, new bathroom with great shower, great location, excellent breakfast, friendly staff. We would stay in this hotel again.

  • Stayed: May 2014, traveled with friends
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Thank LeahPo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 21, 2014

Dear LeahPo,

Thank you for your excellent comment and for considering Tierra Viva as a “Lovely hotel in a great location”. We hope to have you again at Tierra Viva very soon.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

We stayed at this hotel for 3 nights (we also stayed at the one in Miraflores) and it is comfortable and clean and up to Tierra Viva standards. Just to mention that there are stairs and more stairs and when first arriving in Cusco it is hard to breathe and that makes it more difficult getting around this hotel. There are a couple other Tierra Viva’s in Cusco (check out the one at the Plaza) and you may want to check on those first before committing to this one if you have any difficulties with maneuverability (we do not and we are in shape but still couldn’t breathe). It is about a 6 minute walk to the Plaza downhill, but again uphill for the return. Pant, pant. Actually, I felt our entire trip to Cusco and Machu Picchu was entirely uphill. Whew!
I would stay at this hotel again if the one at the Plaza was not available as the rooms are nice and quiet and comfy and reception friendly. Good stay overall.

  • Stayed: May 2014, traveled as a couple
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1  Thank sailregmel2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 20, 2014

Dear sailregmel,

Thank you for your excellent comment! We hope to have you again at Tierra Viva very soon.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

My wife and I really enjoyed this hotel. Great breakfast (they even packed a brown paper bag breakfast the morning we left at 4 am!) Very helpful staff, clean rooms, fast Wi-Fi, good location. We would stay here again.

  • Stayed: May 2014, traveled as a couple
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Thank JS8176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 20, 2014

Dear Jacob S,

Thank you for your great comment.

We hope to have you again at Tierra Viva very soon!

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

What a lovely hotel. Very friendly English speaking staff ready to help in every situation. Cute courtyard perfect to sit and drink the coca tea available 24 hours. Great breakfast with scrambled eggs and open fire for the chilly days. Rooms were clean and very comfortable. Short walk to Plaza de Armas with shops and restaurants. Would thoroughly recommend this hotel for any length of stay.

Room Tip: All the rooms are good, some are bigger than others - I guess it depends on your length of stay.
See more room tips
  • Stayed: April 2014, traveled as a couple
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1  Thank 54Linda5454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 15, 2014

Dear 54Linda5454,

We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible.

Hope to welcome as our guest again soon.

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

on Saphi street. What an oasis. Immaculately clean rooms. Comfortable, big, beds. Fantastic service. The staff seem to insist on speaking English, fluently. It sure made life easier. They also seemed to always stay ahead of the game. For example, we asked them to store our luggage until we returned from Macchu Pichhu. When we arrived late at night, we asked to get our luggage out of storage….viola! It was already in our room, waiting for us. Wish I had stayed here the entire time in Cusco. It’s a little off the beaten path, but still close to Plaza de Armas, the city center, and wouldn’t you go a little extra distance for SO MUCH BETTER? The water was incredibly hot for showers….none of that lukewarm Peruvian shower stuff. Be a little careful though…the water temperature fluctuates to very hot. Breakfast was nice….eggs, sausage, fruit, cereal, breads (including yummy banana bread), terrific spinach quiche in filo style bread (incredible), coffee, teas, etc. Warm room. We had our radiator heater which worked just fine to keep the room fairly toasty. Bathroom was so clean. Nice carpeted floor in the room. Modern. Loved it. You would too. Beware of barking dogs at night all over Cusco. Bring your earplugs. We could hear them, but the earplugs seemed to do the trick for me. This place really is modern by Cusco standards. Unless you’re staying at the J.W. Marriott, you’re not likely to find anything nicer or a staff more professional. I really loved this place.

  • Stayed: June 2013, traveled as a couple
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1  Thank dhm_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this reviewResponded May 15, 2014

Dear dhm_DC,

Thank you for your excellent comment and for considering Tierra Viva as a “Perfect!”.

We really value the feedback from our guests because it helps us improve our service every day.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Cusco Saphi

Address: Calle Saphi 766, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Business Center with Internet Access Free Breakfast Suites
Hotel Style:
#9 Romantic Hotel in Cusco
#14 Best Value Hotel in Cusco
#21 Business Hotel in Cusco
Price Range: $62 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Cusco Saphi 3*
Number of rooms: 21
Official Description (provided by the hotel):
Our hotel in Cusco is located in what used to be an elegant colonial residence. Throughout the hotel you’ll find a charming contrast between this imperial city’s rich history and modern convenience and comfort. Our spacious rooms are an invitation to rest, offering the ideal place to refuel and start a new day of exploration and discovery. As was characteristic in large colonial residences, our hotel has two interior patios where our guests can relax during a sunny afternoon or enjoy a soft breeze at the end of the day. ... more   less 
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Also Known As:
Tierra Viva Cusco Saphi Hotel Cusco

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