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“Great location, excellent service and really nice hotel.” 5 of 5 bubbles
Review of Tierra Viva Cusco Plaza

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Tierra Viva Cusco Plaza
Ranked #22 of 162 Hotels in Cusco
Certificate of Excellence
2 reviews
“Great location, excellent service and really nice hotel.”
5 of 5 bubbles Reviewed July 19, 2013 via mobile

This hotel is perfect. It is in the middle of the town center and the employees are simply perfect! Their attention to detail and service was appreciated. I trekked the Inca Trail and booked another hotel when I returned. Tierra kept my bags and I found my bags inside my new hotel room when I arrived. Also breakfast was great. This is a great pick.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoettaKeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 22, 2013
Dear JoettaKeene,

Thank you so much for your wonderful comment and for considerin Tierra Viva an “Excellent Hotel”.

We are so glad that you enjoyed your stay with us, and we hope to have you again, at any Tierra Viva Hotel, in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,037 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
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English first
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 15, 2013 via mobile

We stayed at Tierra Viva Cusco plaza for a total of 5 nights. 4 nights prior to hiking the Inca trail and one night following. We were overall very happy with our stay. The first time we were in room 103, which was fine, but did get a bit hot at night without use of the heater. Fortunately, it was very quiet, which we appreciated. My parents stayed in a larger room--5th floor, which had an amazing view. Upon our return, we had room 301. We could hear the club next door, but that was easily masked by my white noise app on my iPad. We returned late from the hike and with 9 other family members (6 total hotel rooms), and we were relieved and grateful when we found that the staff had already put our luggage in our rooms and checked us in. Very helpful.

Pros: location
Accommodating staff
Clean
Great breakfast
Reliable wifi

Cons: some rooms are noisier or less inviting than others

Overall, good for the price and we highly recommend.

Stayed July 2013, traveled as a couple
Helpful?
Thank Drstacyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 19, 2013
Dear Drstacyf,

Thank you so much for your excellent comment and for having stayed at Tierra Viva.

Once again, thank you, and we hope to have you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

Note that there are two Tierra Viva hotels. We stayed at Cusco Plaza, which is closer to the historic district than the other one.

My wife and I used Tierra Viva Cusco Plaza as our base camp during our two weeks in Peru, staying for a total of five nights - three nights acclimating before starting our Inca Trail trek, one night between the Inca Trail trek and our Manu tour, and then one night after our Manu tour in preparation of heading home. We couldn't have been happier with our stay!

The staff was amazing!!! They helped us when LAN Peru delayed delivery of our luggage, held our luggage when we were out on excursions outside of the city, had our room completely set with our luggage waiting for us upon our return from each excursion, had great breakfast and coca tea, and genuinely cared about how our stay was. Many thanks to everyone at Tierra Viva Cusco Plaza for your hospitality!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 19, 2013
Dear Adam G,

We are so glad that you enjoyed that much your stay at Tierra Viva.

Thank you for your excellent comment and for having stayed with us.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

Which normally wouldn't have been an issue, except that I received many emails from the hotel saying that they offered a free pick up service. I provided them with our flight # and confirmed several times prior to our arrival in Cuzco. The taxi people told us that they send taxi's to Tierra Viva everyday, and to not expect the hotel to pick us up. I was sure they would come eventually, and after an hour and a half of waiting, and calling to hotel, and having them tell us "10 minutes, well be there" we got in a cab and headed to the hotel. The hotel compensated us for the cab ride, but an hour and a half of our already short vacation was wasted.

Otherwise, this hotel had the best bed, shower, and breakfast of any place we stayed in Peru. A little noisy, as the walls were thin, but we learned that this is pretty typical in Peru.

Location is 1 block from the main Plaza.

Room Tip: The rooms with the balconies are cool!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jkdemonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 15, 2013
Dear Jkdemonte,

Thank you very much for your excellent comment and for having stayed at Tierra Viva.

We strongly apologize for the inconvenient that you had with your airport pick up, and we can assure that we will investigate what was the cause of it and solve it in order to assure that this problem will not be repeated with other traveler.

Once again, thank you, and we hope to have you again at Tierra Viva very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 12, 2013

We spent 2 nights here, 1 before & after going to Aguas Caliente, and found this to be a wonderful hotel. The location is great – located off the main square so you do not hear the traffic but close enough that you can easily walk to the restaurants/shops/square. It is also just a few minutes from the airport and train station, important since we had to go through both.

The room itself was good size. We did pay for a slightly larger room, which was nice since this was our first stop in over a week that had electricity and hot water all day (you don’t realize how much you miss it until it is gone). The bed was comfortable, the room was clean, and the water was hot. Everyone who worked there was helpful and quick to provide answers to our many questions. Breakfast was included, and it was good - we did not leave hungry.

I anticipate going back to Cuzco at some point, and when we do we will definitely stay here again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jrecology
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 15, 2013
Dear jrecology,

Thank you very much for your excellent comment and for recommending our hotel to the rest of travelers.

Once again, thank you, and we hope to have you again at Tierra Viva very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
romania
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

No need to look elsewhere.
The hotel is the best it can be - a minute wallking from the main square.
When we arrived, the car was waiting for us to drive us to the airport. The welcome was very friendly and helped ourselves to the famous coca leaves tea.
Unique structure, and cleaning it out of the ordinary. Breakfast starts already from 5:00 am so that anyone going early day tour, can enjoy an excellent breakfast.
The staff is friendly and willing to help at any time, and prices are quite reasonable.
There is no point to run wild and double the other 5-star hotels, the hotel provides the best value for money and even more.
We got a room with a small balcony overlooking the small alley.
Have Internet everywhere in the hotel and a TV with all the channels required.
Breakfast is adequate though not diverse, but in the lower lobby with a relaxing atmosphere.
Little noisy night club below, but who really fell asleep in Cusco at night?

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tallazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 15, 2013
Dear TalRomania,

Thank you very much for your excellent comment and for sharing you experience at Tierra Viva with the rest of travelers.

Once again, thank you, and we hope to have you again at Tierra Viva very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 29, 2013

Visited with my wife, we used it as a base to travel around Cusco, and to and from Machu Picchu. Nice little boutique hotel, excellent location. The suite we stayed in was just fabulous and had a great view of the city and the hills beyond.

Room Tip: The Suite. Period. WORTH it!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ProlificThinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, July 15, 2013
Dear ProlificThinker,

Thank you very much for your excellent comment and for considering Tierra Viva an “Amazing Hotel”.

Once again, thank you, and we hope to have you again at Tierra Viva very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Cusco Plaza

Property: Tierra Viva Cusco Plaza
Address: Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
Location: Peru > Cusco Region > Cusco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#12 Romantic Hotel in Cusco
#18 Business Hotel in Cusco
#18 Family Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tierra Viva Cusco Plaza 3*
Number of rooms: 20
Official Description (provided by the hotel):
Tierra Viva Cusco Plaza owes its name to the nearby “Plaza de Armas” of Cuzco. It is located only 15 meters from the square via a cobblestone street which separates downtown from the beautiful colonial house in which this stunning hotel is located.Steeped in history, this colonial house once served as home to the family of the Spanish conqueror Francisco Pizarro.This beautiful historic building has 20 comfortable rooms and a rest area consisting of a dream patio with wood veneers, illuminated by a beautiful dome that captures the most beautiful sunrises of Cuzco offering magical nights of relaxation.Tierra Viva Cusco Plaza offers a place to rest, and is the ideal place to start and recover from the wonders of a day exploring the magical city of Cusco. ... more   less 
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Also Known As:
Tierra Viva Cusco Plaza Hotel Cusco

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