This is the first of the two Tierra viva hotels that we booked (the other in Arequipa) and we find it to be a great place to stay. We were a bit worried about noise as read on some TA but our superior room was quiet and elegantly furnished (rm 303). The service was very thoughtful and tentative. A fridge filled with complimentary coke and beer is a good example. The location is great and is only one minute walk to plaza de armas, and the hotel courtyard is great place to sit down for a coca tea and a read.
The only issue we had was with the lady behind the reception. We stayed 3 nights before going to machu pichu for two days, and to come back for an additional night. We asked for a pick up from the train station rather than the airport but was not informed of the additional cost. The staff that we spoke to about the pick up apologized sincerely later and it really was a innocent mistake especially when it was very late at night when we made the enquiry. We were therefore a bit surprised about the taxi fare. However, we were even more surprised how defensive the reception lady was when we tried to explain to her that this cost should have been disclosed when the pick up is arranged. It is only a small taxi fare but I felt her way of managing this small issue is unprofessional and out in keeping with this great hotel.
- Official Description (provided by the hotel):
- Tierra Viva Cusco Plaza owes its name to the nearby “Plaza de Armas” of Cuzco. It is located only 15 meters from the square via a cobblestone street which separates downtown from the beautiful colonial house in which this stunning hotel is located.Steeped in history, this colonial house once served as home to the family of the Spanish conqueror Francisco Pizarro.This beautiful historic building has 20 comfortable rooms and a rest area consisting of a dream patio with wood veneers, illuminated by a beautiful dome that captures the most beautiful sunrises of Cuzco offering magical nights of relaxation.Tierra Viva Cusco Plaza offers a place to rest, and is the ideal place to start and recover from the wonders of a day exploring the magical city of Cusco. ... more less
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- Also Known As:
- Tierra Viva Cusco Plaza Hotel Cusco