Mama and her staff were very helpful. We arrived at the hotel as early as 7am, definitely before check-in time, but she welcomed us to her office with coca tea and even let us check in early. We didn't sleep at all the night before. So, having an early check-in was great.
The room had all the basic stuff. But it was very noisy outside at night. Our room was near the main street and the train station. We could hear a training passing by at the middle of the night. The room was cold. We didn't know that we could ask for a heater.
We stayed two nights and headed to Machu Picchu. We left most of our luggage at the hotel. After Machu Picchu, we came back and stayed another two nights there but in another room - a much more quiet room.
We liked the location too - it's a bit far from the main square but with about 10-15 minutes, you would get there.
Mama was kind and flexible. The last day we needed to leave early (before the breakfast hours) and her staff still made us breakfast - hot drinks, scrambled eggs, fresh juice, and bread.
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