Cusco Native has top notch customer service. Maritza was EXTREMELY helpful in answering all of my hundreds of questions prior to the trip. Renato came to my hotel the night before the trip to hand deliver all of the tickets and walk me thru the itinerary. As a result of all of their efforts, everything went perfectly on the day of the trip. I climbed Wayna Picchu in the morning (highly recommend) and toured Machu Picchu afterwards. What an amazing trip! Thank you Cusco Native!