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Hotel Inkas Inn Cusco
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Reviews (76)
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23 - 28 of 76 reviews
Reviewed September 21, 2010

The staff is very friendly. They do not speak English, but we could manage with Google translate. They go out of their way to make your stay comfortable.
Room are not very spacious but are comfortable enough. Bathrooms are clean and hot water is available. Our room did not have a heater. So it was really cold. Breakfast is okay.

  • Stayed: September 2010, traveled as a couple
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Thank iced78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2010

I stayed here for 6 nights. I had had some contact with the hotel before my stay, and it was clear that I was going to need to make good use of my limited Spanish. The staff rely heavily on bad online translation software for much of their communication. Don't be put off by this, especially if you know some Spanish. They are patient and lovely people and with a little patience on your part, all will be well.

I was travelling alone and had reserved a single room, and was expecting a room with ensuite bathroom, because this is what they advertise. I was given a room on the top floor (i.e. the roof) that felt a bit unsecure, with a bathroom outside shared by one other room and possibly staff as well? It was not clean. I was very unhappy about this arrangement and told the man so. The next night I was moved one floor down, to a twin with private bathroom. I kept my mouth shut and hoped I wouldn't be charged for the extra bed. This room stunk. I don't know what the smell was, but it was quite foul; possibly something to do with plumbing. There was one day during which the room was never cleaned.

On my next-to-last night, I was asked to again change rooms for my final night, as there was a large tour group coming in and they said they wanted to keep that group together and give me a quieter room. I agreed a bit grudgingly because this switching was becoming quite a nuisance at this point (3 rooms in 6 days), and on my way out, I packed my bags and left them in the room. When I returned to the hotel later, there was a bit of confusion, but eventually, I was given a key to a "matrimonio" room. My bags had been moved here. I was also pleasantly surprised to see that I now had a tub in the bathroom.

On several occasions, I found myself missing towels after the rooms were cleaned, but was quickly given one at the front desk whenever I asked about it.

All of this running around was handled with the world's biggest smiles from the staff. I really believe they thought they were making these decisions in my best interest. In the end, I was charged for 6 nights in a single, no hassles.

The owners have 3 children who are adorable. The oldest runs the desk quite often and acts as doorman. His English is better than anyone else's among the staff. The other 2 are little and very sweet, but I have to say that the lobby often smelled a bit poopy. (I couldn't get the hotel's wifi from any of my rooms, so I frequently used my iTouch in the lobby.) Be aware that on the lower floors, you can hear all of the activity in the lobby and those kids are up early.

Breakfast got really boring after a few days, but I loved the cafe con leche.

The walk to the Plaza de Armas is long. I walk faster than most and it took me a good 25 to 30 mins most days via Avenida el Sol. There are a lot of cars on this route, so it is hot and the exhaust smell is strong. Taxis to and from the plaza are 3 soles unless it is late night or early morning (4 soles). Anyone asking you for 5 soles at any time is ripping you off (in my experience station wagon taxis are the worst). If you are going to rely on taxis, definitely take a business card from the hotel and walk the neighborhood to get your bearings. Taxis have a hard time finding the hotel and it helps if you can direct them once you're in the area. The fare from the hotel to the airport is 4 soles.

  • Stayed: July 2010, traveled solo
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1  Thank RoamingTheGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2010

Sorry I can't add another glowing review.
The worst beds we had in Peru. They were hard and lumpy. Almost couldn't sleep on them.
Almost no hot water. Only first person showering got any hot water. Even after waiting awhile the hot water never returned. Not even warm water.
The single room we reserved wasn't available and we had to convert a double to a triple.
The breakfast consisted of stale bread and instant coffee.
It was far from Plaza De Armas.
The staff spoke almost no English.
The entrance was locked up at night with a metal gate and no one is at the desk late at night. So if you need a 4am cab it can be a problem.

On the plus side, the rooms were clean and the staff (what little of it there was) did try to be pleasant. The price was great. The place seems to be in good repair. With some work and investment this could be a very good place to stay.

  • Stayed: July 2010, traveled with family
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Thank RobertN100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2010

Courteous, helpful staff doesn't speak any English but is very friendly. Mattresses aren't very comfortable but it's clean, and for the price, you can't beat it! It isn't located in the safest part of Cuzco, but you can take a cheap taxi anywhere.

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Thank tkaberle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2010

Stayed here for 4 nights. The first thing that I noticed was the lovely clean smell when we entered. The room was lovely and bright and the bathroom had a bath which was great as I wasn´t feeling well. The breakfast was simple but pleasant. Another bonus is the bus station pick up which was free. Taxis to Plaza de Armas costs 3 soles but it´s only about 10-15 mins walk. Great value for the quality of service provided.

  • Stayed: July 2010, traveled as a couple
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Thank Lornstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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