We stayed 4 nights, which included the free airport pick-up. We booked directly with the hotel, which saved a lot of money. Location just 8-10 minutes to the main square..no hills to climb! Very professional, friendly owner suggested a great local restaurant near the corner of the round-about two blocks towards town..we went twice and tried to go back another time, but they were closed that Sunday night. The hotel entrance is a little hard to find but it is near a petrol station. You might get off there and walk the last 20-30 meters. The front desk staff was the best we had in all of South America..all very friendly, helpful, speak great English..they go the extra mile to please their guest..esp. when the laundry service lost one of my wife's socks..we got it back 5 minutes before leaving for the airport..due to their heroic efforts..much more than expected! But it might be best to skip the laundry service since it wasn't up to par, with soap stains remaining on the clothes. We had to rewash them. The room was large enough for our ton of luggage, which they gladly took up to the room. The double paned windows cuts down on the street noise, so it wasn't a real problem. The beds were comfortable.The hot water/shower was fine. The place next door (behind?) sometimes plays loud music, but again it wasn't a major issue. The city tour and Sacred Valley tours offered were both great, and somewhat underpriced! Longer and better than expected! They also arranged private taxi tours for us to other attractions at a reasonable price..and we are careful with the money! The breakfast, with freshly cooked eggs, was standard, nothing special..about the norm for Peru. Free hot drinks thoughout the day in the restaurant area. Also typical of most hotels in Peru. Free computer also available. The BEST thing about Pacha is the price/quality of service ratio..and wonderful staff! The BEST was found in Peru! Don't expect luxury, and you will leave very satisfied and wanting to return soon! Nice job!
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