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“Basic, Clean Hotel”
Review of Pacha Hotel Museo

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Pacha Hotel Museo
Ranked #135 of 400 Cusco B&B and Inns
Reviewed June 25, 2012

I gave this hotel 3 out of 5 as our temporary room which was designated to us on our first day was freezing cold and doesn't have a heater. Second, we noticed the front door was locked so whenever someone wants to get in they have to ring the door bell, so the lady staff assigned that day needs to be attentive as we waited for 5 minutes in the front door, it happened twice and it was not even late in the evening. On our second day, we were moved to our assigned room but the shower was overflowing once you take a bath but one of the male staff came to the fixed it temporarily and guaranteed it to be fixed in the morning but it was not fixed so we informed the hotel staff immediately so they gave us a new room to take a bath. We ‘re informed by the receptionist upon our arrival breakfast will be serve starting 05:30am and when we came down from our room the next day at 06:30am no breakfast available. On the positive side they are trying their best to prepare our breakfast that day. The room was in good size & clean, bed and pillows was comfortable. Breakfast was ok. The location of the hotel was slightly far away from the main attractions.

  • Stayed: June 2012, traveled with friends
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1  Thank lmv62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

I need speak whit our team to improve our service and fix some problems in the rooms you sleep.
Thank, a lot for your review. If you return to Cusco please contact to me, you will have a free stay.

Regards.
Jose Mellado

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28 - 34 of 83 reviews

Reviewed April 23, 2012

We stayed at the Pacha Hotel Museo and found Jose and his staff to be very hospitable. They did everything to make our stay as comfortable as possible. English was spoken by some staff members. A good economic place to sleep and a short taxi ride to downtown or a leisurely stroll. Located in an area where you can walk through a local market place and see the real indigenous people of Cusco and experience the way they live their everyday lives.

Room Tip: Ask for an upgrade from the 1st room shown.
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  • Stayed: March 2012, traveled as a couple
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Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose_Mellado, Owner at Pacha Hotel Museo, responded to this reviewResponded May 23, 2012

Hello Rick,
Thanks a lot for your words.

Jose

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Reviewed March 23, 2012

I stayed at Pacha hotel during my stay in Cuzco and I was very satisfied. Jose and the staff were very friendly and my room was clean. I was pleased with what I recieved for the price.

  • Stayed: March 2012, traveled solo
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2  Thank Aaron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose_Mellado, Owner at Pacha Hotel Museo, responded to this reviewResponded May 23, 2012

Hello Aaron,

When you return to Cusco, we can go to Choquequirao!

Jose

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Reviewed October 23, 2011

If you plan to stay in Cusco a few days to a week, I would highly recommend hotel called: Pacha Hotel Museo. The hotel is cheap and really good quality for its price. The price is approximately EUR 10 per person and this includes the following: Warm room especially at night, the warm water in the shower all the time, a really good breakfast, and, moreover, friendly staff, who apply directly to the airport to the hotel!

The hotel is located in the center.
This is a good hotel for families, and of course, a group of friends.
I strongly recommend to all who appreciate good quality, warm rooms and hot water in the shower! :):)

Greetings: Tommy

Room Tip: double room is a good option!
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  • Stayed: October 2011, traveled with friends
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2  Thank Tommi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2011

We stayed at Pacha Hotel Museo for 4 nights during our visit to Cusco. We were picked up from the airport and assisted with tours. We spent 2 nights there before hiking the inca trail, we stored luggage at the hotel with no problems. The Manager and his staff were always helpful and made our stay enjoyable.

Stayed: April 2011, traveled as a couple
4  Thank stjones10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2011

I stayed at the Pacha Hotel Museo during a brief trip to Cusco and the outlaying regions. I must say that I was thoroughly impressed with the staff and amenities at the hotel, especially considering the reasonable rate. Jose was more than helpful and willing to accomodate any request for day trips or eating options, and willing to also direct you to the most economical option. The rooms were clean and comfortable. Although the hotel lays outside the immediate city center, the benefit is that it offers more affordable and original eating options, rather than the "touristy" and overpriced locales in the center. Upon my next visit to Cusco, I will go directly to Pacha Hotel Museo knowing that I can encounter a comfortable and pleasant staff for a more than reasonable price.

  • Stayed: November 2010, traveled solo
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1  Thank jpedroroca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2010

Just returned from South America. Outstanding staff and service. Rooms are of good value.

  • Stayed: December 2010, traveled as a couple
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1  Thank danielcylau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacha Hotel Museo

Address: Avenida de la Cultura 220, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Airport Transportation
Hotel Style:
Ranked #135 of 400 B&Bs / Inns in Cusco
Price Range: $45 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacha Hotel Museo 3*
Number of rooms: 9
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