We stayed in this hostel before and after the Inca trail as part of G Adventures. Laura at reception is great, she speaks perfect English and is friendly and helpful. The breakfast was good, the internet worked fairly well and it is in a quiet location within an easy walk of the square. The room is a decent size and the shower was good. The biggest issue was the absolute rock hard bed with no springs in it whatsoever, not great after a hard four-day hike! The staff, breakfast and location make it very good but I will try somewhere else next time because of the very uncomfortable beds.