I have used Sun Gate Tours 2 times, officially, and used them a 3rd time to help get me out of a predicament. I booked my Inca Trail experience with them in December 2011, then booked a private trip to Machu Picchu via train with them in August 2012, and then I tried doing all the booking myself for a Machu Picchu train trip and ended up calling Sun gate tours to help me when some of my tickets fell through. Sun Gate Tours makes everything so easy and they are VERY reliable and helpful. We used Juan Carlos with all of our bookings and he was incredible. I would HIGHLY recommend using them for any of your Cusco travel needs. It is worth the ease of mind to have them handle all the bookings, trust me.
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