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“Best service around”

Sun Gate Tours - Day Tours
Ranked #66 of 858 Tours in Cusco
Certificate of Excellence
More attraction details
Attraction details
Owner description: Sun Gate Tours is one of the most experienced Peruvian Tour Operator with highly positive industry reputation. We are registered and licensed as an Official Peruvian Tour Operator by the Peruvian Ministry of foreign Trade and Tourism.Our company has been operating Peru for over 9 years. With this huge wealth of experience and knowledge we offer an expert bespoke travel service and can customize the itinerary. Why are we different? Customer satisfaction is our top priority: We are committed to reach the highest quality standards; controlling our operations from head to tail. Personalized service: We provide an attentive and personalised service for each of our guests. Our team of professionals provides expert advice and friendly, prompt service to all customers. Customization and flexibilty: We can create tours based on gender, age group, specific interests and more. We design meticulously sequenced itineraries with precision and coherence hand-tailored to the personal tastes and interests of our guests. Guaranteed Departure: 100% guaranteed departure, means that the tour will definitely operate on the day it is scheduled. No matter if there is only a single traveler. Competitive Price: We offer competitive prices because we are based locally and we manage our operations ourselves. We do have economic prices. Support: 24 hour support from our locally based team. Assistance in Portugues.
Useful Information: Bathroom facilities, Activities for young children
Los Baños del Inca, Cajamarca, Peru
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Best service around”
Reviewed November 12, 2012

I have used Sun Gate Tours 2 times, officially, and used them a 3rd time to help get me out of a predicament. I booked my Inca Trail experience with them in December 2011, then booked a private trip to Machu Picchu via train with them in August 2012, and then I tried doing all the booking myself for a Machu Picchu train trip and ended up calling Sun gate tours to help me when some of my tickets fell through. Sun Gate Tours makes everything so easy and they are VERY reliable and helpful. We used Juan Carlos with all of our bookings and he was incredible. I would HIGHLY recommend using them for any of your Cusco travel needs. It is worth the ease of mind to have them handle all the bookings, trust me.

Visited October 2012
Helpful?
1 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

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Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bloomfield Hills, Michigan
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Machu Pichu trip”
Reviewed November 11, 2012

Sun Gate Tour made our trip to Cuzco and Machu Pichu much more enjoyable.
They gave us an excellent service. Every part of the trip went very smoothly. The personal attention was outstanding.
All together was a great experience. I would highly recommend Sun Gate Tour to anybody visiting these beautiful places in Peru.

Visited November 2012
Helpful?
1 Thank patricia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Sun Gate Tours, Peru”
Reviewed October 26, 2012

We recently got back from a trip from Peru (Sept 26 - Oct 06, 2012) & we used Sun Gate Tours in Peru for our trip. We planned our own itinerary (Lima, Cuzco, Auguas Calientes, Puno, Sillustani, Nazca lines) & asked Sun Gate Tours to put it together & they did a wonderful job. Juan Carlos was our contact & his follow-up was excellent & was available by email or phone whenever we had questions. Fredy Apaza, our rep at Cuzco gave us great service. We paid them to buy our domestic flights & all the arrangements were made for us. At every step of the way, at the hotels, tours, airports, train stations, bus stations, there was a representative of Sun Gate Tours waiting for us to take us to the next leg of our trip. We had our own guide for Machu Picchu. Stayed at Aguas Calientes & went back up to Machu Picchu the next morning & went up the Wayna Picchu mountain (we were on our own the second day).

I have nothing but kudos for all the representatives & guides from this agency; they are friendly, helpful & courteous & spoke English well. When we got sick on the second day at Cuzco & Juan Carlos & Fredy came to check on us.

Most of our hotels were good (as we had asked for luxury hotels) except for the one in Aguas Calientes which was ok.

Visited September 2012
Helpful?
3 Thank Arvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Sun Gater Tours, Cuzco, Peru”
Reviewed October 25, 2012

We booked Classical Inca trail package with Sun Gate. There was no communication problem at all during the trip planning step. They were trying to accommodate all requests. They also gave us detailed information day before the hiking. Our guide is very knowledgeable and cheerful. The porter team are excellent. We had a great time.

Visited October 2012
Helpful?
2 Thank Xiao793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Trip of a lifetime”
Reviewed October 20, 2012

Booked a 2 week tour of Peru organized by Sun Gate Tours located in Cuzco for 2 couples. It was easy to customize the tour. The service was great. With one exception pick ups were on time. The tour groups were generally small. The guides spoke very good English and were very well informed. Machu Picchu was absolutely stunning and was left for last. Good hotels & transportation.
Juan Franco organized the tour and was readily available on the phone to answer questions. When I ran into a medical problem he came to the hotel and stayed with us at a health clinic for the morning until the problem was diagnozed. Was extremely impressed with the medical service. Testing was conducted until the issue was well understood. The total cost less than 5% of what it would cost in the US.
Fredy Apaza organized our activities in Cuzco. He is an outstanding person, always on time, cheerful and extremely helpful.
Peru has such a great variety of sights and things to do that 2 weeks hardly scratches the surface. Wonderful people and safe environments. Put it on your bucket list.

Visited September 2012
Helpful?
2 Thank wdewaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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