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“Disappointed”

PeruRail - Titicaca
Ranked #33 of 962 Tours in Cusco
Certificate of Excellence
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Owner description: Enjoy the beautiful Andean landscape of Peru on board of a luxury and magical way to travel between Cusco and the Lake Titicaca. Travelling in the PeruRail Titicaca Train is a unique experience, a route between mountains, clouds, snow-capped mountains and puna finishing in the majestic Lake Titicaca. Its coaches involve you in an environment extremely decorated with the elegant style of Pullman trains of the decade of 1920. Its tourist shows, the 5-fork lunch, dining cars, observatory-bar car outdoors, among other attractions.
Reviewed May 19, 2011

Lunch and afternoon tea were both one hour late. The food was cold. The bar prices are really expensive. However, the menu was balanced, the observation deck a real treat and the ten hours pass quickly. The train passes through some unique places in Peru, so be prepared, it does not filter out for the tourists like the tours in the cities.
We are glad to have taken the train, but if your budget is tight, please consider the coach. The road takes the same route as the train and has more stops en route. Plus it is slightly quicker on the coach.

3  Thank do_you_know_gomone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,045 - 1,049 of 1,971 reviews

Reviewed May 13, 2011

This really was an amazing experience and one you should do if you are going to Peru.
To some people the sound of a ten hour train trip may well sound like a complete nightmare but it was quite the opposite.
We paid out £150 each to be on this and it was worth every penny. (There is a more expensive option called the Hiram Bingham but that was more than double the cost of this trip).
We were in beautifully appointed carriages, with exceedingly comfortable seats. The meals were all laid on and the quality of the food was exceptional. Free drinks with lunch, morning coffee, afternoon cocktails. It was awesome.
At the back of the train was an observation carriage with a bar and a lounge area. There really is no better way to see the Andes than in comfort and with a beer in your hand.
Our conductor was called Victor Velarde and if you are lucky enough to have him on your train say hello from me. Great chap!

3  Thank TartanWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCusco, management representative at PeruRail - Titicaca, responded to this reviewResponded May 21, 2011

Dear Passenger,
Thank you for taking the time to share your recent experience on board the Andean Explorer train. We are truly delighted that you enjoyed the journey, food and the beautiful landscape of Cusco to the Altiplano. Your perception is very valuable for us to maintain our service.

We look forward to welcoming you back soon

Sincerely,

Eliana

Eliana Taype C. / On board Service Manager
Perurail S.A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2011

No better way to travel than on a spacious train. Our seats were quite roomy but the real bonus was being able to get up and move around at will. You would not be able to do this on the bus. There is a carriage for drinks with armchairs and then another carriage which has all glass for looking out of with a bench to sit on to watch the scenary go by.

The food served was really nice and it was my first tast of alapaca and I really enjoyed it. The 10 hours didn't feel like 10 hours and we kept ourselves entertained playing cards and reading and talking. We didn't partake in the the music or fashion show that they had on offer to keep you entertained.

Thank Vicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCusco, management representative at PeruRail - Titicaca, responded to this reviewResponded May 21, 2011

Dear Passenger,

I would like to thank you for choosing to travel on board the Andean Explorer train and for sharing your experience.

We are delighted to read that you had a wonderful time on board. It was also nice to hear that you enjoyed the view and the comfort in our Observatory Bar car.
Thank you so much again for travelling with us.

Sincerely,

Eliana

Eliana Taype C. / On board Service Manager
Perurail S.A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2011

The target audience seems to be inexperienced travelers and/or elderly people who would enjoy cruises, which makes sense as this is like a cheap cruise: bland, airplane-quality food; silly activities (a ridiculous fashion show with clothing that pales in comparison to what Cuzco's shops offer; a lame 'Come to the bar and learn how to make a pisco sour!' session); waiters bearing trays with cans of Pringles potato chips for sale. The staff rudely dislodged one solo traveler in our car to make room for a couple who complained about loud children in another car. The train was excruciatingly slow--so slow that even those who began the journey enthusiastically were mired in get-me-out-of-here stupors by the time the train finally reached Puno.

While the carriages are well-appointed, this is not the sophisticated, refined throwback to grand train travel of the past that Peru Rail would like you to believe. It's a pretty cheesy tourist experience. Yes, the scenery out the windows is gorgeous--but that scenery includes the road where buses made the same trip at significantly lower costs in significantly less time. And their passengers weren't exhorted to "Come to the bar and learn how to make a pisco sour!" Next time I'm in Peru, you can bet I'll be on one of those buses.

9  Thank TLewis082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 20, 2011

The Andean Explorer was incredible. Every moment exceeded my expectations. From the initial greetings as we boarded, to the service staff, the entertainment... and of course - the breathtaking scenery... it was all worth every penny! The food during our three course lunch was fantastic. The drinks were delicious. The best part, though - is ten hours through the changing terrain of the Andes mountains from the plains around Lake Titicaca to the lush green terraced mountains closer to Cusco. I couldn't take enough pictures. The small families standing rail side waving from their farms, the family dogs sprinting from the house up to the tracks and alongside the train, the traditionally dressed women tending to their sheep herds... it was a National Geographic moment the entire ride. As wonderful as everything was inside, the views and 'experience' outside was something I'll never forget. I went through two camera batteries trying to capture every moment. If there is one thing you MUST do when in Peru - it is ride the train from Puno to Cusco. Absolutely incredible.

1  Thank LA_Neener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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