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Casa Andina Premium Arequipa
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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of $102/night.

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Reviews (1,311)
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All reviewssenior suitebeautiful hotelprivate collectionoriginal buildingnew wingthe main squareold sectionpublic spacessanta catalina conventcolonial mansionopen courtyardfew minutes walkzig zagbreakfast buffetcolca canyonsuperior roomcentral location
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Reviewed December 31, 2013

After staying at five star hotels in Cusco and the Sacred Valley with my wife and two grown daughters, we arrive at the "best hotel" in Arequipa. Firstly, the rooms are nothing like the website. The "new" rooms are the equivalent of a Ramada suites hotel in the US, and nothing like the colonial entrance and main lobby. The staff is minimal and reminded us of a limited service hotel. As we were staying New Year's Eve, I booked dinner via email on 12/21 with the "Recepcion" as we now realize they don't have a Concierge like all other five star hotels in Peru. After a drink at the bar with a very inattentive bartender and lighting from a police raid, I asked the "recepcion" to confirm our dinner reservation, they had no record of our reservation and they called the restaurant which has no reservation and they were fully booked. Ok, 8pm you screwed up, I'd like to see the manager. He's not here. You're kidding, right? it's New Year's Eve and you have a big evening at the hotel and the manager's not here? Get him on the phone. His response: can you please provide the email chain as proof we screwed up? Are you kidding me? I produce the emails. Sorry, nothing we can do the restaurant is fully booked. Get them on the phone. I speak no Spanish but get them to make room for us at 9pm.

This place is a total joke and I'd never stay her again. Sad, as the hotel's in Cusco and Urubamba were truly five star. Avoid this hotel and it's incompetent manager at all cost!

Room Tip: Don't stay here.
  • Stayed: December 2013, traveled with family
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1  Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Premium Arequipa, responded to this reviewResponded March 13, 2014

Dear guest,

We appreciate to know about your feedback in regards your stay at our Private Collection Arequipa hotel.

We truly regret the inconvenience presented with your dinner reservation and we hope you can accept our sincerely apology for the distress this caused you. Rest assured that we have taken into consideration your comments to reinforce this matter with our team.

Thank you for helping us to improve our services with your comments. Our commitment is to give the best to our guests.

Cordially,

The Casa Andina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

During our October Peruvian trip we spent one night in this historic property prior to traveling up to the Colca Valley.

The courtyards and public areas of this hotel are beautiful and a great place to have breakfast or an evening cocktail.

The rooms are rather ordinary. Nothing exceptional but good for a nights sleep.

Breakfast was ample and tasty.

Service is warm, friendly and efficient. You can't go wrong at this hotel especially if you enjoy colonial architecture. Great for a leisure traveler.

  • Stayed: October 2013, traveled as a couple
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Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Arequipa was the first stop of our Peru vacation and staying here got us off on the right foot. The hotel takes up a historical building, with an unassuming entrance (relative to many eye-catching buildings in close proximity) that opens to a welcoming courtyard. This gave the impression of a secret getaway, near the busy Plaza de Armas but far enough for privacy.

We opted for a suite to experience the building's historical architecture and were amazed by the massive cathedral ceilings and beautiful wood frame windows. The bathroom was pleasantly modern, though.

Only disappointment was the hotel staff forgot to arrange a taxi to collect us from the airport, despite two reminders from me ahead of time.

Stayed: August 2013, traveled as a couple
1  Thank kforkai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Very beautiful hotel in Arequipa city center, close to main attractions. Rooms are very confortable and the service was very good and helpful. This place is very charming, It's like a hotel inside a museum :) the breakfast is also very good. Possible to book a 2 days tour to visit the colca canyon.

  • Stayed: December 2013, traveled as a couple
    • Value
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Thank Papyrus26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

Just around the corner of the Monastry, the place to be. Excellent service, perfect breakfast en fine rooms. The lobby invites you to sit and relax. The service of the staff is acurate. The design of the hotel brings the old days with the the new styles together

Stayed: December 2013, traveled as a couple
Thank Mariebur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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