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“Bed bugs!”

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Casa de Avila - For Travellers
Ranked #5 of 98 Hotels in Arequipa
Certificate of Excellence
Rome, Italy
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Bed bugs!”
Reviewed September 26, 2013

Overall this place is really fine, yummy breakfast, lovely garden and easy access to the touristic centre. But our room was hidden on the ground floor and i was SEVERALLY bitten by bed bugs, so hard I could not sleep. It's a pity because the hotel is nice. Maybe they should jyst change bed sheets more often

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank emmafarne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando E, Manager at Casa de Avila - For Travellers, responded to this review, October 1, 2013
Dear Guest
We change sheets for EVERY NEW GUEST as a regular procedure. And we change them every other day if you stay longer than 2 days. We have our own laudry service and procedures for quality control.
I don´t doubt about you being bite, but you should be aware you and your couple visited some other cities and hotels before arriving, and bugs could have being brought by you in your luggage or clothe.
We have a special procedure for guests comming from Chivay and Puno, (rural areas). We can´t reject them but when they live, we check intenisvely all the room and covers, and if we suspect about them infecting any of our rooms, we fumigate it imediately.
A World Mining Convention has being held in Arequipa Set 15-20, and we were selected as an official Hotel for the event. As part of the requirements, authorities supervised EVERY ONE of our rooms (including 116, where you stayed) a week before that date. We did not receive any negative report. No bugs.
Sorry for the inconvinience, but I can answer firmly, those bites were not caused by anything located in the room before your arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Swindon
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 22, 2013

Ideal location, 10 minutes walk from the main plaza, this was a quiet hotel with beautiful gardens. We had arranged with the hotel for a taxi pick up from the airport, which although confirmed did not show! Luckily the staff at the makeshift airport (a tent!!! due to reconstruction work) called the hotel and a taxi arrived within 10minutes.

Staff were friendly and helpful, the room was clean and of a good standard. There was remedial work going on around the hotel, but this did not bother us.

We were unable to sample the breakfast due to an early start at 3.am for the Colca Canyon Tour (arranged by the hotel) but they did give us some bread rolls (a bit of cheese won't not have gone amiss)

We left our bags safely at the hotel for the 3 day/2 night tour

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Stewandbex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 20, 2013

Lovely hotel with excellent staff. Garden very beautiful and great for relaxing. Rooms clean with hot water, although our triple room was a little on the small side. Breakfast nothing special, but pretty standard for Peru. Excellent cookery course! Would be great if they had a place for checked out guests to shower (even at a small cost) - there are a lot of people who do excursions before taking a night bus/plane.

  • Stayed August 2013, traveled with friends
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank CW_2844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MN
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 17, 2013

This quiet hotel is close to downtown, but not too close. It's situated in a nice neighborhood, with numerous nice restaurants within walking distace. The courtyard is a nice place to relax, and visit friendly people from all over. They can also help arrange any tours that you'd like to do.

Room Tip: All rooms should be nice, ones on the second floor may be warmer in winter. If arriving early in th...
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  • Stayed October 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank EBMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sayville, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 1, 2013

My friend and I stayed in Casa de Avila on July 2013. This is a beautiful hotel. It has an amazing garden with tables, chairs, etc. where you can sit for tea, take Spanish lessons or a cooking class! This place has so much character! The ladies working at the reception are simply amazing. They were very helpful. They let us check in early because my friend wasn't feeling well and we arrived early. They also made her a chicken soup!!! The location is not too bad, it's about a 10-15 min. walk from Plaza Mayor (main square). The only problem we had was that they forgot to give my friend her laundry when we checked out. However, we called the hotel from the bus station and they sent it with a taxi driver, but my friend had to pay for the taxi. Overall, Casa de Avila was an amazing place and I highly recommend it! Thanks ladies for a great experience!!!

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
Thank Annye0620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 31, 2013

Casa Avila was fantastic. I stayed there for 8 nights while also taking Spanish School in Arequipa. The staff was so incredibly friendly and always willing to help me with any questions I had. They all knew my name after my first day and greeted me with a big smile each time I returned to the hotel. My room was basic, but always very clean and very fair for the price. The garden is fantastic and it was great to have Spanish class out there and just to hang out there as well. I also loved the tortoise that hangs around the garden! Armando runs a fabulous place with a great vibe for a very good price. If you are in Arequipa for 1 night or 20, I would highly recommend staying at Casa de Avila. The Spanish school and Peruvian cooking experience are also fabulous!

Room Tip: Ask for a room off of the garden.
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  • Stayed July 2013, traveled solo
    • Value
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Helpful?
Thank julierebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 25, 2013

We stayed here for three nights during our time in Peru, and it turned out to be my favorite place that we stayed. The rooms were clean, neat, and refreshed daily. I found the room to be very functional as it had enough furniture to really organize your travel belongings. It even had a small hook rack which is a small detail that I wish more hotels/hostels would have. The door lock is a bit skimpy, but I always felt safe in the hotel, the neighborhood, and Arequipa in general. Breakfast was basic, as in most budget accommodations around Peru. The courtyard was a nice place to relax after an afternoon exploring the city. We did get our laundry done here which was 6 soles per kilo, when outside in the city it is 3 soles per kilo, but you are paying for convenience. Ultimately, this was a great home base for exploring the city and I would stay here again.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank LovelyReverie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa de Avila - For Travellers

Property: Casa de Avila - For Travellers
Address: Av San Martin 116 | Vallecito, Arequipa 00001, Peru
Phone Number:
Location: Peru > Arequipa Region > Arequipa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 98 Hotels in Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa de Avila - For Travellers 3*
Number of rooms: 30
Official Description (provided by the hotel):
Casa de Avila is a beautiful yet affordable Mansion Hostel. With all private rooms circling the courtyard garden. An oasis of green and tranquility. A social room, book exchange library and cafeteria in the garden ar part of the facilities available. Our staff is always willing to help you with your needs. Friendly environment. Several kinds of rooms to fit your needs and budget. All with free WiFi, hot showers 24/7, linen and towels. Very clean. It s also headquarter of the famous Peruvian Cooking Experience, the best hands on activity in the city. We also host a Spanish School. And our tour operator sister company gives us the chance to offer you the best local tours with great prices and service. It’s a family owned business, which in Peru means we have a stronger compromise to serve as best as possible to our guests. Welcome, you are invited to our house! ... more   less 
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