I have stayed at this hotel the last 4 times I have traveled to Arequipa. Here is a summary of my experiences:
PROS: Clean, safe and ideally located. The rooms are spacious, there is hot water available and adequately comfortable beds. The hotel staff is kind although not necessarily proficient in their work. Extra patience is needed for getting things done, or especially when checking out and having to work up a receipt. Not so great at English, but they are patient with those who don't speak Spanish. There a few nice extras with towel designs on the beds and some furniture available for sitting on in the rooms.
CONS: Lots of traffic and dogs barking which can make for a difficult sleep if unaccustomed to noise. WIFI IS ALWAYS AN ISSUE. I travel for business, and have never been very successful in getting a reliable connection. It comes and goes, with limited predictability and reliability. Even when I could connect, it was spotty at best unless right in the lobby and even then it was slow and broken. It looks like right now there is some expansion of the facility, which makes for dust and noise, but I think will be a plus in the not too distant future. The breakfast offered has something to be desired, but is ok. It is important to know that there are eggs that can be ordered for breakfast (you would not know that other than asking)- this improves breakfast tremendously, but I only knew that after my 10th day staying at this hotel.
I would recommend this hotel, as long as you know in advance that you may have to do your internet elsewhere. Price is right and the other plusses outweigh the minuses.
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