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“Excellent location, comfortable rooms”

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Tierra Viva Arequipa Plaza Hotel
Ranked #4 of 101 Hotels in Arequipa
Certificate of Excellence
Reviewed January 7, 2013

Stayed at the hotel for 2 nights and was very happy with the experience
1. New hotel, so very clean and all the equipment were very new. Consistent and modern decor
2. Service was good and fast
3. Staff was very friendly. Provided good suggestions for restaurants and also helped making reservations.
4. Location was excellent, 1 block from main square and close to many good restaurants
5. Breakfast options could be expanded. I am a vegetarian and also do not eat eggs. There were no real options apart from toast or cereals. I stayed at 3 other hotels (not Tierra Viva) in my trip to Peru (similar budget) and all of them had 1 or 2 veg dishes that I could eat.

Room Tip: Choose a room facing the courtyard to avoid noise
  • Stayed: December 2012, traveled as a couple
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Thank ngupta83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded January 16, 2013

Dear ngupta83,

Thank you so much for you excellent comment!

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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247 - 253 of 689 reviews

Reviewed January 7, 2013

We had a wonderful stay at this hotel. The hotel is located centrally and only a few blocks away from Plaza de Armas and within walking distance of most of the sights within the city.

The hotel provided complementary pick up from the airport and was in touch with us via email a few days prior to our arrival confirming flight details. Check in was very efficient and staff were very friendly and welcoming.

The hotel is modern and comfortable. The rooms are spacious, bathrooms well appointed and the beds are large, comfortable and provided a great nights sleep. We had no problems with wi-fi from our room and it was fast. Our room faced the inner courtyard which was quiet.

Breakfast provided featured a good but simple selection of cold and hot choices, enough to get you through the morning.

Overall, we had a great stay at this hotel and would recommend this to other travellers.

  • Stayed: October 2012, traveled as a couple
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2  Thank flyingroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded January 16, 2013

Dear Andres V,

Thank you so much for you excellent comment and for considering our hotel as: “an excellent choice in Arequipa”

Once again, thank you, and we hope to have you again, in any Tierra Viva hotel, very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

Nothing bad to say about this hotel,only good things. The hotel itself is very new and modern. The price is excellent for what it offers. Good rooms, good bathrooms. Breakfast is good and in a very nice facility. Staff is very helpful and speaks reasonable ingles. Extremely fast in helping out, no surprises with the bill. The price i booked via trip advisor is all i had to pay and in dollars, so no extreme exchange rates. Location is very good, two blocks from the centre and restaurants. As far as i am aware they can pick you up from the airport or bus station, but we did not use this service so i am not sure. There is no doubt about this hotel in my mind. Just hope for others the price stays the same.

  • Stayed: January 2013, traveled as a couple
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1  Thank Caspar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded January 4, 2013

Dear Caspar V,

Thank you so much for your excellent comment and for having staying with us.

We are so glad that you enjoyed your stay at our hotel and we hope to have you again at any Tierra Viva, very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

The hotel is located very close to the main square, but doesn't stand out much from the street. The service at the front desk is very friendly and the rooms are super spacious. The bathroom/shower was magnificent. Also a nice spread for breakfast. Overall, great value! Perfect for exploring Arequipa.

Room Tip: Head up to the terrace for a great view of Misti! Room overlooking courtyard was very quiet.
  • Stayed: December 2012, traveled as a couple
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1  Thank DeepakSury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded January 4, 2013

Dear DeepakSury,

Thank you so much for your excellent comment and for having staying with us.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

We spent 2 nights here before and after our trip to the Colca Canyon. The rooms are pretty new and it has everything you need. WIFI is fast in the room, beds are comfortable, room is clean and there is complimentary bottled water provided. However, the mattresses are on the firm side.

Our first room faced the street and can get loud with cars honking their horns but we were not bothered by it. Our second room faced the courtyard and we could also hear people speaking in the morning. However, we did leave our windows open.

The location was the best. If you want to be close to the Plaza de Armas and Santa Catalina Monastery, you cannot beat the location. There are also a lot of dining options within a couple of blocks away (Chi Cha and Zig Zag).

Service was good as well. Breakfast is also included in the rate but it was just average. I think for the price we paid ($80 USD/night), this is an excellent choice.

I would not hesitate to recommend this hotel to anyone.

  • Stayed: December 2012, traveled as a couple
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Thank PandaHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded January 4, 2013

Dear PandaHouston,

Thank you so much for your excellent comment and for having staying with us.

We are so glad that you enjoyed our hotel and we hope to have you again at Tierra Viva very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Our stay at Tierra Viva Arequipa did not start off so well. The taxi that they arranged to pick us up in the morning from the bus station did not go directly to the hotel, instead the cab driver decided to drive to his house and pick up his wife, then drop her off for work all while we were in the back seat. Very scary experience, but not the hotel’s fault.

However, when we got to Tierra Viva and explained everything, they apologized for what had happened. Then they offered us breakfast that first morning and upgraded our room as well. The upgraded room was huge, complete with a free minibar that had water, beer, and soda. The breakfast at Tierra Viva was the best and largest spread of any other hotel we stayed at in Peru.

The location is great, a block off the main square. Our room faced the courtyard on the inside, so it was quiet. Joel at the front desk was the one who helped us with our taxi situation the first day and he gave us some great suggestions in terms of restaurants and sites to see in our couple of days there.

Overall, this hotel is spotless, is in a great location, and the people that work there are extremely helpful. We would recommend this to anyone staying in Arequipa.

  • Stayed: December 2012, traveled as a couple
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1  Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded December 28, 2012

Dear Michael V,

Thank you so much for your excellent comment and for having stayed at Tierra Viva.

Thank you also, for letting us know about what happened to you with the taxi company and be
sure that we will make a complaint to the taxi company, because that could not happen to our travelers.

Once again, thank you, and we hope to have you again very soon at any of our hotels.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

Terra viva was one of the better hotels on our 4 week South America trip. The room was really spacious and well equipped, the breakfast was as good as the other hotels, and the staff were friendly and knowledgable. Location could not have been better.

Stayed: October 2012, traveled as a couple
Thank Jeremy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded December 28, 2012

Dear Jeremy H,

Thank you so much for your wonderful words and for consider Tierra Viva “the best hotel on your 4 week South America trip”

Once again, thank you, and we hope to have you again very soon at any of our hotels.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Arequipa Plaza Hotel

Address: C/ Jerusalen 202, Areq 01, Arequipa, Peru
Phone Number:
Location: Peru > Arequipa Region > Arequipa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #4 of 101 Hotels in Arequipa
Price Range: $63 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Arequipa Plaza Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Hotel Tierra Viva Areqiupa Plaza has 26 spacious and comfortable rooms newly renovated and extended over a 3 floor building located in the heart of Arequipa. Tierra Viva Arequipa Plaza is located in the heart of Arequipa, just 2 blocks from the Plaza de Armas, 1 block from Calle Mercaderes, commercial and tourist heart of the city. A 15-minute taxi ride from the Arequipa´s airport and 5-minute taxi ride from Arequipa´s bus stations. ... more   less 
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