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“Short changed!”

Boveda San Augustin
Ranked #101 of 433 Restaurants in Arequipa
Cuisines: Peruvian
Dining options: Breakfast, Late Night
Restaurant details
Dining options: Breakfast, Late Night
Reviewed March 11, 2013

We chose this place for the location really. We both ordered the burger. For 13 soles we were impressed. It was well presented and flavourful. The view is lovely. after waiting a while I went up to ask for the bill, there was no one in site. After another 10 min I tried again. Then waited another while for the bill to come.
It came to 31 soles. We paid with a 100 note. When the change came back it was only 19! I went in to ask about it and said I wanted to see my bill, the two waitresses were laughing counted my change in spanish saying it was correct. I told them I paid with a 100 and she said she understood and to wait. I went and sat down very angry, being short changed 50 soles is a big deal, it was more than our bill. My partner who is much better at Spanish then went and spoke to them, the staff member said we paid with a 50. We only had 100's on us. After some more laughing the girl came over with the 50. I'm aware it's possible to accidentally short change someone having worked most my life in hospitality. But no one would mistake a 100 for a 50. And the way in which it was handled was appalling.

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Thank Jhiggins11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (105)
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18 - 22 of 105 reviews

Reviewed July 24, 2012

We picked this place because of its second floor location so we could see the square at night. The view was great and the food was average. My camarones was decent. But don't go there if you are only going for the food, because there are plenty more better restaurants.

Thank Turbozone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

Based on the recommendation of the waiter we sellected the "house special" seafood entree and another seafood dish. The former looked nothing like the illustration in the menu and the latter was basically a paella with no taste, little seafood and not much else. Service was very slow, food lukewarm and not worth the price charged

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Thank JedLeonard1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2012

Boveda San Augustin's main attraction is its location - situated on the upper level of the Plaza, overlooking the fabulous main square. The only problem is the food isn't good and the service was really slow. Maybe for a drink before having dinner somewhere else? The whole place felt really like a tourist trap.

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1  Thank Johann&Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 days ago via mobile
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Thank Jean Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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