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“Not at all what we expected”
Review of Hotel Real

Hotel Real
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Hotel Real
Ranked #104 of 173 Arequipa B&B and Inns
Lima, Peru
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not at all what we expected”
Reviewed August 5, 2011

I booked the hotel online primarily based on the location and the fact that they had free pick-up from the airport. After I had put down a 50% deposit, I was informed that there would be no free pick-up because they had given me a special rate on the room. (The "special rate" was a few soles discount per night.) This exclusion on taxi service was not stated on their website nor on the phamplets in the hotel. Furthermore, I was sent to their affiliate hotel which is far from the Main Square and in a ugly, dangerous part of town. When I asked to be moved to the Hotel Real, they did accomodate me. The shower in our room was very difficult to get in and out of. On the positive side, they did have unlimited hot water in the shower.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PeruCindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Real

Property: Hotel Real
Address: Santo Domingo 305 | Cercado, Arequipa, Peru
Location: Peru > Arequipa Region > Arequipa
Amenities:
Bar / Lounge Room Service Shuttle Bus service
Hotel Style:
Ranked #104 of 173 B&Bs / Inns in Arequipa
Hotel Class:3 star — Hotel Real 3*
Number of rooms: 28
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