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“Great Service and Great Location”
Review of Los Tambos

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Los Tambos
Ranked #2 of 102 Hotels in Arequipa
Certificate of Excellence
Reviewed January 30, 2014

Our appreciation of this hotel started on our ride in from the airport with their driver, Carlos. He pointed out the sights and regaled us with the charms of Peruvian food from cuy to chicha morada. Upon arrival, Los Tambos staff met the taxi and quickly brought our suitcases into the lobby and up to our room. The charming General Manager, Thomas J. Bonini Viera da Rocha (who speaks better english than I do), was there to oversee our registration. This boutique hotel has a very warm and upscale interior design. Breakfast, which is included, is served in a bright and airy room on the fourth floor. The food is cooked to order, the service is very friendly. The modern rooms are clean and nicely furnished. The open nature of the hotel's construction does allow sounds to bounce around, but this was a minor issue. Los Tambos is located a half block from the central plaza, near major sights, and close to a variety of shops. We had a very enjoyable stay at this hotel and in Arequipa, the favorite city of our Peruvian trip.

  • Stayed: October 2013, traveled as a couple
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1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 - 342 of 1,119 reviews

Reviewed January 25, 2014

We stayed there last week and it was awesome. From the moment we got picked up by the driver Carlos, the service was brilliant. All the staff were incredibly professional and helpful. Decent rooms (could do with a minibar but not essential), breakfast was outstanding, location perfect. Walking distance to everything, can't fault.

Stayed: January 2014, traveled as a couple
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

Close to the plaza, comfortable and modern. The high TA rating made me expect something exceptional. Unforutunatly our visit started with an argument over transportation, the confirmation email said transport to airport was covered but the desk agent insisted that was wrong. She only offered to talk to the manager after I threatened a poor trip advisor review. The confusion was solved and staff was helpful and friendly. The rooms were kind of small but the beds were comfortable. If you like modern, clean and charmless this place is fine.

Stayed: January 2014, traveled as a couple
Thank kak_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

In a city with nice lodging and great dining, this is a gem. A half block off the city's central plaza, one of the nicest in South America, Los Tambos is a walk to all the central city's attractions and best restaurants. Every employee is very pleasant and service oriented. I watched staff respond pleasantly and positively to every request, however unusual, that guests would make. There are, I believe, ten rooms over five narrow, deep floors. We had the only room on the fifth floor, which has an observation deck, and there is another observation deck above to look over the city to the surrounding mountains. Breakfast is in a fourth floor space that opens to a deck; it provided several good menu choices. Los Tambos is almost unnoticeable from the outside, but terrific on the inside. Excellent value.

Room Tip: Room 501 is a quiet room with king bed.
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  • Stayed: December 2013, traveled as a couple
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1  Thank Michigander512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

We have stayed at Los Tambos twice so far and would choose to stay next time we are in Arequipa. The hotel is centrally located to tourist attractions and excellent restaurants. The front desk and the dining staff are extremely courteous and helpful, definitely wanting to make your stay pleasant.

  • Stayed: January 2014, traveled with family
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Thank theron m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

We stayed at LosTambos for 2 nights in September 2013. The hotel was near to the main square. The staff were very pleasant and very helpful. They provided us with a welcome drink of coffee when we arrived at 9pm in the evening. The room was very clean and spacious with a balcony and view along the street. The double gazing of the large window doors ensured that no street noise could be heard in the room. Lovely toiletries were provided in the bathroom. Breakfast was served upstairs in a cafe style room rather than self service. The variety was excellent and unusual and portions were a good size and overall the breakfast was filling. Through the hotel we organised transport to Colca Canyon and then onto Puno. The first stage of the journey went well, however the agency that the hotel had used did not arrive to take us to Puno as arranged. We contacted the hotel who resolved the matter in the end. In view of the problems we had with this trip the hotel went out of their way to deal with the problem and reimbursed all of our costs despite the issue not directly being their problem. An excellent service and experience. They demonstrated an excellent level of customer care and I would definitely recommend staying here if you visit Arequipa

  • Stayed: September 2013, traveled as a couple
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1  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

Clean hotel, and very helpful staff. We needed a place to store cold perishables and they make an space on their kitchen fridge and freezer. Clean rooms and if you are lucky enough ask for the 3rd floor room with street view... simply amazing with a balcony.

Room Tip: Ask for the room on the 3rd floor with street view, I think is room 301 (or 311??)
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  • Stayed: December 2013, traveled as a couple
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Thank Irving2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Tambos

Address: Puente Bolognesi 129 | A half block from Plaza de Armas, Arequipa 04001, Peru
Phone Number:
Location: Peru > Arequipa Region > Arequipa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
#1 Romantic Hotel in Arequipa
#1 Family Hotel in Arequipa
#4 Business Hotel in Arequipa
Price Range: $81 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Tambos 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Let yourself be seduced by the colonial charm of Arequipa and experience unmatched hospitality at Los Tambos. Located in the heart of the city center amidst historic buildings, and world-class attractions, Los Tambos is right next to Plaza de Armas and 20 minutes away from Arequipa Airport. Los Tambos, a TripAdvisor Travellers' Choice award-winning hotel, promises excellent accommodation and extraordinary experiences. Revel in our modern and comfortable bedrooms, à la carte breakfast, wireless high-speed Internet access, private transfer to/from the airport (2-night minimum). All included in your rate, complete with panoramic views of the White City and our majestic volcanoes. ... more   less 
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Also Known As:
Los Tambos Hotel Arequipa

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