I recently stayed at Hostal Macondo ( from 5/19-6/1/16). The purpose of my trip was to scout out Cuenca as a potential city for retirement. From the moment I arrived through the entirety of my stay Macondo delivered an excellent hotel/hostal experience. This place is truly a quiet sanctuary from the hustle and bustle of Cuenca just outside the front door. All of the staff are so helpful and friendly. The place is immaculately clean and relaxing. At the end of my stay I had some major difficulties with United Airlines causing me to stay an extra two days. The staff at Macondo were unbelievable in their efforts to help me with my problems. One day I spent almost three hours on the Macondo phone talking to United - my phone did not work in Ecuador, so without their help who knows how long my troubles would have continued. I want to give a huge shout out to Jessie, Tania, Jenny and Franz for their excellent customer service and friendship during my stay. This will be my "go to" place in Cuenca.
Rhey Wright, Fort Collins, CO USAMore
- Free Wifi
- Free Parking