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“Wonderful and cozy place!”
Review of Casa San Rafael

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Casa San Rafael
Ranked #3 of 62 Hotels in Cuenca
Certificate of Excellence
Reviewed July 16, 2014 via mobile

This place is very cozy and perfectly clean. All people were so friendly and helpful. Breakfast was delicious and fresh!!! It's located close to the airport, restaurants, and other attractions in downtown Cuenca.

Stayed: July 2014, traveled as a couple
Thank quitenio .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 - 167 of 448 reviews

Reviewed July 15, 2014

We stayed 3 nights, our room was perfectly clean and functional with a rooftop view. It was a great location in Cuenca - easy walk to everywhere and safe in the evenings. The staff were just superb. They spoke great english and were so helpful - we felt like we were family.
Thanks for a lovely stay

  • Stayed: May 2014, traveled as a couple
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Thank corncob3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

That boutique hotel is a lovely place in the center of Cuenca. You will feel home the very first moment you get there. The staff is extremely helpful and friendly. Rooms are cute and clean. Balcony with a nice few to the streets of the old town. And it's really quiet too.
Perfect spot for a short or long stay in Cuenca.

  • Stayed: July 2014, traveled with friends
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Thank munfried
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

The owners and staff always went out of their way to be friendly and helpful, and they all had warm smiles. The hotel was tastefully decorated and clean. The room, linen, and towels were also clean. English was spoken by the owners and staff. Highly recommend this hotel.

Room Tip: A room off of Simon Bolivar will be quieter, but you lose a good view from the balcony for your morn...
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  • Stayed: June 2014, traveled as a couple
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1  Thank Kevin N D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

One of the most beautiful places I have every stayed - Casa San Rafael was an exquisite example of the old Spanish colonial grand homes, turned into a hotel. With hand-painted frescoes on the walls, antiques everywhere and convenient and central location, it is a gem! Breakfast (and a good one!!! of fruit, yogurt, fresh fruit juice and eggs and bread, coffee, tea) and free wifi included. The service was above and beyond, from check-in, to breakfast service, to opening the door for you every time you came or went, to answering questions about Cuenca, calling a taxi - whatever - it was superb. I will definitely recommend this to anyone I know needing a fantastic hotel in Cuenca.

Room Tip: Ask for a room toward the back for a quieter sleep.
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  • Stayed: June 2014, traveled as a couple
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1  Thank sanguinewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

wonderful hotel; the best among the 7 hotels we stayed on this trip through costa rica, panama, colombia and ecuador; right in the center of old town Cuenca - easy walking distance to many points of interest; staff very polite and the owner a very kind gentleman; after we had forgotten to take back our American Express card to pay for the stay, the owner himself all concerned rushed to the airport to catch us before we boarded our flight to Quito to hand us back our card; extremely gracious gesture; when we return to Cuenca we will definitely again stay at casa san rafael for its beautiful decor and atmosphere; sumptuous and healthy and free breakfast every morning; we'd like to thank the staff and management for their hospitality - Gail

  • Stayed: May 2014, traveled with family
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2  Thank Gail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

Well located nice hotel. Service is amazing.
You are in the heart of downtown Cuenca
The hotel doesn't have a restaurant but there are may choices around including the restaurant Tiestos that is a must visit in Cuenca...a little expensive (the restaurant) but quite an experience

  • Stayed: May 2014, traveled with friends
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Thank Jeannette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #3 of 62 Hotels in Cuenca
Price Range: $30 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 
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