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“Nice place and such a good service at a fair price”
Review of Hotel Los Balcones

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Hotel Los Balcones
Ranked #2 of 60 Hotels in Cuenca
Certificate of Excellence
GreenLeadersPlatinum level
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place and such a good service at a fair price”
Reviewed May 4, 2014 via mobile

Staff were of great help for making our 4 days stay a remarkable experience. Be sure to pick a room with good view. Strategically located at the old side of the city, five bolcks from Parque Calderon. I took my grandmothers, dad, mom, wife and kids and they all loved it so you can say it's very likely that this colonial hotel meets several tastes.

Stayed April 2014, traveled with family
Helpful?
Thank mnegronv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
2 reviews
Reviewed May 1, 2014 via mobile

I've been in Los Balcones for an entire week, it was my best experience. Great location, close to everywhere, excellent service they have an amazing staff. Me and my family had a great experience and we all.the time feel very secure. The rooms are very clean,spacious and fresh. They also have a restaurant with a great food that you must try, you won't regret it. I definitely come back to los Balcones for my next trip, and I highly recommend it for everyone who wants the best in Cuenca.
Thanks a lot Los Balcones, I will see you soon.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 6 Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 21, 2014

Very helpful, English fluent desk staff and maitre d. Small with beautiful old world architecture. Covered courtyard extending all 3 floors. Beautifully decorated. Good breakfast served in covered rooftop area, which was also a great spot for late night wine sipping.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeretom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Island of Malta, Malta
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 12, 2014 via mobile

Lovely hotel with extremely helpful & attentive staff. Breakfast is served on the heated roof terrace serving fresh fruit yoghurt eggs pancakes toast & very strong coffee. The restaurant downstairs is pretty good too. Its right in the historical centre of cuenca. Highly recommended! Guillermo keep up the fantastic service!

Stayed April 2014, traveled as a couple
Helpful?
Thank cbb570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
135 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 8, 2014

We booked the 2 bedroom suite for our family of 4. It was advertised with a balcony on booking.com. The suite was large with 2 bathrooms, a kitchen, two bedrooms etc, but no balcony, nor windows. The suite was dark and the wall partition did not go all the way up. The floor was extremely squeaky, so were the beds. Everytime anyone moved, both rooms would hear it.
Result was two sleepless nights for the whole family.
The staff was helpful and the breakfast was basic. Location is good and one can easily walk around Cuenca.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tashak73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 2, 2014

In 2013 Feb. I spent one week at the hotel. I was very impressed during my short stay. When we returned for a 6 week stay this year I was welcomed back by Luis and Janet the owners. We just love this hotel! The desk staff , Belen, Tom, Jonathan, were very friendly and helpful.

The hotel and apartments are very clean, beds very comfortable. The location is great and just 2 blocks to the market and 4 blocks to the city center.

We are thinking of returning next year and will stay in this place again for sure. The food is great. Try sea bass with lemon white wine and capers sauce! To die for! Genato, the waiter is excellent

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BGA2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
1 review
Reviewed March 30, 2014

Very charming hotel with helpful staff. Can't say enough about how sweet and helpful the desk clerks and dining room kitchen staff were. Tom went out of his way to make telephone calls, arrange taxis and vans, research on their computer restaurants, addresses, tour activities and guides, special dietary requests, whatever. One front desk staffer gave us a Cuenca doll as a gift...and Genaro arranged an afternoon treat of Cuenca pastries in our room one day. The owners are very nice people who care about their employees, guests and providing a pleasant ambiance. Sure, the rooms on the street can be a little noisy when big trucks and buses go by and the floorboards may creak a little bit. You may hear people walking outside the door down the hall but it's all part of the experience. The windows are nearly soundproof with inside wooden doors over them so that you can shut out the street noise. Genaro, dining room waiter, is a gem, very pleasant, warm and helpful. After nine days we were sad to be leaving our lovely Cuenca home away from home.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeOrli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Los Balcones

Property: Hotel Los Balcones
Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 60 Hotels in Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 
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